Customer Service Manager

22 hours ago


High Wycombe, Buckinghamshire, United Kingdom Starbucks Careers Full time

About the Role:

As a Starbucks Assistant Manager, you will be responsible for overseeing daily store operations and ensuring excellent customer service. You will work closely with the Store Manager to achieve sales goals and drive business growth.

Key Responsibilities:

  • Lead a team of baristas and shift managers to deliver exceptional customer experiences.
  • Monitor sales performance and implement strategies to increase revenue.
  • Manage inventory, labor costs, and store maintenance to optimize efficiency.

Requirements:

  • Previous experience in retail management or customer-facing roles.
  • Excellent communication and leadership skills.
  • Ability to work flexible hours, including evenings and weekends.

What We Offer:

  • A competitive hourly rate of £12.50.
  • A quarterly bonus scheme to reward high performers.
  • Opportunities for career advancement within the company.


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