Customer Service Technician

4 days ago


High Wycombe, Buckinghamshire, United Kingdom Focusrite Full time

Careers at Focusrite: Customer Service Technician

We are seeking a highly skilled Customer Service Technician to join our team at Focusrite. The successful candidate will be responsible for delivering exceptional customer service, responding to customer enquiries, and troubleshooting technical issues.

Key responsibilities include:

  • Responding to customer enquiries via phone, email, and live chat.
  • Troubleshooting technical issues and providing solutions.
  • Collaborating with the Technical Support team to resolve complex technical issues.

We offer a competitive salary of £25,000 per annum, commensurate with experience, and the opportunity to work with a leading brand in the audio industry.

About us

We are a dynamic company committed to delivering high-quality products and services to our customers. Our mission is to remove barriers to creativity, empowering artists and producers to achieve their full potential.



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