Customer Success Manager
1 day ago
Located in High Wycombe, this is an exciting opportunity to join a rapidly growing facilities solutions company as the Head of Customer Success/Key Accounts. As part of your role, you will manage a team of 20 account managers and account executives, driving customer success within a KAM team and developing processes to optimise efficiency.
The ideal candidate will have a highly commercial mindset, strong people management experience, and a hands-on approach to driving success with top-tier clients personally. Main Responsibilities:
- Customer Success Team Management
- Customer Onboarding & Training
- Relationship Building & Account Management
- Proactive Support & Issue Resolution
- Upsell & Cross-Sell Opportunities
- Customer Advocacy & Feedback Loop
- Data-Driven Insights
- Retention & Churn Prevention
This role comes with a salary of approximately £72,500 - £82,500 per annum, plus bonus. The company offers a warm, supportive environment that supports growth and progression.
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Head of Customer Success
1 month ago
High Wycombe, UK, Buckinghamshire, United Kingdom Burton Recruitment Limited Full timeHead of Key Accounts/Customer SuccessHigh Wycombe (3 days per week office-based)70K to 80K basic + bonus (20K - 40K)An incredibly exciting opportunity to join a rapidly growing facilities solutions company as Head of Customer Success/Key Accounts in High Wycombe. The role entails managing a team of 20 account managers and account executives and instilling...
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Customer Success Professional
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High Wycombe, Buckinghamshire, United Kingdom Vivid Rock Full time £45,000 - £50,000Company OverviewVivid Rock is a growing business in a niche market, providing intuitive SaaS & Software solutions. They aim to capitalise on their success by hiring top talent in key areas to drive further growth.
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Client Success Specialist
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Customer Experience Manager
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High Wycombe, Buckinghamshire, United Kingdom Craveable Brands Ltd. Full timeWe're seeking an experienced Customer Experience Manager to join our team at Craveable Brands Ltd. This role is perfect for someone who is passionate about delivering exceptional customer experiences and has strong leadership skills.About the JobAs a Customer Experience Manager, you'll be responsible for motivating and coaching your team to drive customer...
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Store Management and Customer Service Specialist
2 weeks ago
High Wycombe, Buckinghamshire, United Kingdom High Wycombe Full timeJob SummaryWe are recruiting for a Store Manager to join our team in High Wycombereanly offering a competitive salary of up to £31,850 per annum, along with a generous bonus scheme and excellent benefits package.Key RequirementsTo be successful in this role, you will need:Proven experience in retail management, preferably with a track record of achieving...
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Customer Experience Supervisor
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Customer Experience Leader
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Customer Experience Lead
3 weeks ago
High Wycombe, Buckinghamshire, United Kingdom Vivid Rock Full timeAbout the RoleWe are seeking an experienced Customer Experience Lead to join our team at Vivid Rock. As a key member of our organization, you will be responsible for delivering exceptional customer experiences through strategic planning, implementation, and ongoing support.The ideal candidate will have a proven track record in customer-facing roles, with...
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Customer Service Specialist
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High Wycombe, Buckinghamshire, United Kingdom beBee Professionals Full time £20,000 - £25,000Customer-Focused Sales AssistantWe are seeking a highly motivated and customer-oriented Sales Assistant to join our retail team in High Wycombe, United Kingdom. As a key member of our team, you will play a vital role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide excellent customer...
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Customer Data Management Specialist
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High Wycombe, Buckinghamshire, United Kingdom MINT VELVET Full timeAs CRM Manager at Mint Velvet, you will be responsible for driving customer acquisition, retention, and sales through expertly planning, developing, and implementing our CRM strategy. This high-impact role requires proven experience in similar roles, with keenly developed commercial and customer awareness from working within fast-paced businesses.The ideal...
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Customer Relationship Management Business Lead
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Customer Service Operations Lead
1 week ago
High Wycombe, Buckinghamshire, United Kingdom Awd Online Full time**Job Overview:** We are looking for an exceptional Customer Service Operations Lead to join our team in Chalfont St. Giles, Buckinghamshire.About the Job:The successful candidate will be responsible for leading and developing our Customer Service team, ensuring that we provide a seamless and compliant service to our customers.Key Responsibilities:Lead and...
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Digital Customer Experience Lead
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Social Housing Customer Care Manager
3 weeks ago
High Wycombe, Buckinghamshire, United Kingdom Pinnacle Recruitment Ltd Full timeCustomer Care Specialist PositionAnnual Salary: £30,000 - £36,000Work Location: Amersham, BuckinghamshireWe are currently seeking a highly motivated Customer Care Specialist to join our client, a reputable Social Housing Main Contractor, on a permanent basis. As a key member of the team, you will be responsible for providing exceptional customer care and...
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Customer Care Representative
3 weeks ago
High Wycombe, Buckinghamshire, United Kingdom Pinnacle Recruitment Ltd Full timeJob DescriptionWe are seeking a Resident Liaison Officer to join our team on a permanent basis, based out of our offices near Amersham, Bucks.The successful candidate will be responsible for supporting the site manager with various tasks, including quality control, environmental, and H&S requirements.We are looking for a highly motivated individual with...
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Customer Service Administration Position
6 days ago
High Wycombe, Buckinghamshire, United Kingdom Institute of the Motor Industry. limited Full timeAbout the JobA Customer Accounts Administrator is required to support our Technical Account Managers in High Wycombe. The successful candidate will work closely with various departments to process sales, produce job cards, and maintain existing accounts.This is a permanent role with a competitive salary of approximately £26,000 per annum, including 25 days...
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Customer Service Manager
1 day ago
High Wycombe, Buckinghamshire, United Kingdom Entain Group Full timeCompany OverviewWe are Betting & Gaming Limited, a leading entertainment company transforming the sports betting and gaming industry.Our mission is to deliver exceptional customer experiences through our products and services.
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Customer Account Management Administrator
1 week ago
High Wycombe, Buckinghamshire, United Kingdom E3 Recruitment Full timeCompany OverviewA leading multinational automotive company is seeking a highly skilled Customer Accounts Administrator to join their team in High Wycombe. With a competitive salary of £26k per annum and a comprehensive benefits package, this is an excellent opportunity for anyone looking to advance their career in a dynamic and fast-paced environment.Job...
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Customer Development Lead
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Customer Service Representative
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High Wycombe, Buckinghamshire, United Kingdom Kolt Recruitment Ltd Full timeKolt Recruitment Ltd is seeking a skilled Customer Service Representative to join their team at an established accident repair centre.Key Responsibilities:The ideal candidate will book vehicles in for repair, liaise with customers, and ensure seamless communication throughout the process.Organising the allocation of courtesy cars and maintaining good...