Customer Experience Supervisor

1 week ago


High Wycombe, Buckinghamshire, United Kingdom Proper Pubs - Stonegate Group Full time

We are looking for an experienced Customer Experience Supervisor to join our team at Yates High Wycombe. As a key member of our Front of House management team, you will be responsible for delivering exceptional customer experiences and driving business success.

About the Role: The successful candidate will be responsible for managing a team of staff, providing guidance and support to ensure they deliver outstanding customer service. They will also contribute to the development of strategies to drive sales growth, improve customer satisfaction, and enhance operational efficiency.

Key Responsibilities:

  • Team Leadership: Provide coaching, guidance, and feedback to support the growth and development of your team members.
  • Sales Growth: Collaborate with the management team to develop and implement strategies to drive sales growth, improving customer engagement and loyalty.
  • Customer Satisfaction: Ensure that all customers receive a warm and welcoming experience, meeting their needs and exceeding their expectations.
  • Operational Efficiency: Contribute to the improvement of operational processes, ensuring efficient use of resources and minimizing waste.

Requirements:

  • Experience: At least 2 years' experience in a hospitality management role, preferably in a similar environment.
  • Skills: Strong leadership and communication skills, with the ability to motivate and inspire teams.
  • Qualifications: Relevant qualifications in hospitality or a related field would be beneficial.

What We Offer:

  • Salary: £25,000 - £30,000 per annum, depending on experience.
  • Benefits: Reward Card offering 25% off food and drink, Stonegate Xtra Rewards, VIP entry to pubs and bars, hotel discounts, flexible working, and more.


  • High Wycombe, Buckinghamshire, United Kingdom Deanfield Homes Limited Full time

    About the Role:We are looking for a Customer Experience Leader to join our team at Deanfield Homes Limited. The successful candidate will be responsible for delivering prompt and efficient customer service, managing customer defects, and ensuring resolution.Responsibilities:Deliver high-quality customer service within the team.Manage customer defects...


  • High Wycombe, Buckinghamshire, United Kingdom Vivid Rock Full time

    About the RoleWe are seeking an experienced Customer Experience Lead to join our team at Vivid Rock. As a key member of our organization, you will be responsible for delivering exceptional customer experiences through strategic planning, implementation, and ongoing support.The ideal candidate will have a proven track record in customer-facing roles, with...


  • High Wycombe, Buckinghamshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in High Wycombe, United Kingdom.Key Responsibilities:Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.Resolve customer issues efficiently, escalating...


  • High Wycombe, Buckinghamshire, United Kingdom Sodexo Group Full time

    Job Summary: Customer Experience SpecialistWe're seeking a highly skilled and enthusiastic individual to join our team as a Customer Experience Specialist. As a key member of our team, you will be responsible for delivering exceptional customer experiences and supporting our staff in delivering high-quality food and beverage services to our clients.The ideal...


  • High Wycombe, Buckinghamshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    As a Customer Experience Specialist at beBee Professionals, you will be the first point of contact for customers, providing accurate information and resolving queries in a timely manner. Key responsibilities include handling incoming calls, emails, and chat queries, and working closely with other departments to ensure customer...


  • High Wycombe, Buckinghamshire, United Kingdom Origin Frames Full time

    About Origin FramesAt Origin Frames, we pride ourselves on delivering exceptional products and services that exceed our clients' expectations. As a Partner Services Executive, you will be instrumental in ensuring our clients receive the highest level of support and service.Job SummaryWe are seeking an experienced Partner Services Executive to join our team....


  • High Wycombe, Buckinghamshire, United Kingdom Deichmann Full time

    What We OfferIn return for your hard work, you will be offered fantastic opportunities for growth and development within your retail career. You will have a positive attitude towards providing exceptional customer service, strong interpersonal and communication skills, and the ability to work well within a team.Salary and BenefitsThis role offers a...


  • High Wycombe, Buckinghamshire, United Kingdom MINT VELVET Full time

    Mint Velvet is a dynamic and growing business that prioritizes customer experience and sustainability. As our CRM Manager, you will play a crucial role in driving customer acquisition, retention, and sales through expertly planning, developing, and implementing our CRM strategy.The successful candidate will have proven experience in similar roles, with a...


  • High Wycombe, Buckinghamshire, United Kingdom Expert Employment Full time

    **About the Role:**We are looking for a talented individual to fill the position of Automotive Customer Service Advisor at Expert Employment.In this role, you will be responsible for tackling customer inquiries with precision, providing in-depth product information, and delivering top-notch support.You will be working closely with customers to resolve issues...


  • High Wycombe, Buckinghamshire, United Kingdom Virgin Experience Days Full time

    We're seeking a seasoned Senior Digital Strategist to join our team at Virgin Experience Days. As a key member of our marketing department, you will be responsible for developing and implementing digital marketing strategies to drive traffic growth and improve conversion rates.You will have experience of creating and managing integrated digital campaigns...


  • High Wycombe, Buckinghamshire, United Kingdom John Lewis Partnership Full time

    As a Sales Associate at the John Lewis Partnership, you'll play a vital role in delivering exceptional customer experiences. Your passion for selling will enable you to provide expert guidance to customers on our extensive product range, from home appliances to fashion.Job OverviewThe John Lewis Partnership is committed to providing an unparalleled shopping...


  • High Wycombe, Buckinghamshire, United Kingdom VINCI Facilities Full time

    We are VINCI Facilities – experts in the built environment. We deliver cost-effective and sustainable bespoke solutions to customers in the public and private sectors.About the Role:This is an excellent opportunity to work as an Experienced Site Supervisor for a leading facilities management company. The successful candidate will have a strong background...


  • High Wycombe, Buckinghamshire, United Kingdom Example Recruitment Full time

    Technical Operations SupervisorWe are seeking a Technical Operations Supervisor to join our team, who will be responsible for overseeing the technical aspects of our installation processes. The successful candidate will have a strong background in heating installation and upgrade work, with previous supervisory experience.Key responsibilities will...


  • High Wycombe, Buckinghamshire, United Kingdom Indicia Worldwide Full time

    The role of a Print Production Supervisor is an exciting opportunity to join Indicia Worldwide as we continue to grow and expand our services. As a key member of our production team, you will be responsible for overseeing the management of print projects from start to finish.With a strong focus on customer satisfaction, you will work closely with internal...


  • High Wycombe, Buckinghamshire, United Kingdom Hellopolaris Full time

    About HellopolarisWelcome to Hellopolaris, a forward-thinking insurance brokerage firm based in Loudwater, High Wycombe.We pride ourselves on being a trusted advisor to our clients, offering tailored solutions that address their unique requirements.


  • High Wycombe, Buckinghamshire, United Kingdom Everyman Media Group Full time

    We are looking for an exceptional Head Chef and Restaurant Supervisor to join our team at Everyman Gerrards Cross. The successful candidate will be responsible for leading the kitchen team, managing menu planning, inventory, and staff supervision.This role offers a unique opportunity to work with a forward-thinking company that values innovation and...


  • High Wycombe, UK, Buckinghamshire, United Kingdom Job N Job Full time

    Role: Retail ManagerWorking days: Tues to SaturdayLocation: High Wycombe Ideally with country sports clothing experience!We are looking to recruit a new Retail Supervisor for our Country store & online shop. We are looking for someone who has what it takes to deliver the very best in quality and service to our growing customer base and retail offering.In our...


  • High Wycombe, Buckinghamshire, United Kingdom ICTS Europe Full time

    Job DescriptionWe are seeking a reliable and flexible Site Security Supervisor to manage our construction site for a major Data Centre client.This active role involves ensuring the security and safety of construction assets, premises, and colleagues on-site.Managing access control for employees, visitors, and contractorsPatrolling the site on foot to deter...


  • High Wycombe, Buckinghamshire, United Kingdom Ekfb Full time

    About The RoleWe are seeking an experienced Construction Supervisor to join our team in Buckinghamshire. As a key member of our Earthworks team, you will be responsible for overseeing the day-to-day operations of our construction sites, ensuring that all activities are carried out in accordance with contract requirements and to the required standard.You must...

  • NEC Supervisor Role

    3 days ago


    High Wycombe, Buckinghamshire, United Kingdom Matchtech Full time

    Job SummaryWe are seeking a highly experienced NEC Supervisor to join our team. As a key member of our delivery team, you will be responsible for ensuring the contractor adheres to the contract specification testing and certification requirements.Key ResponsibilitiesOversee the contractor's working operations for compliance with the specification.Record...