Customer Experience Advocate

1 month ago


High Wycombe, Buckinghamshire, United Kingdom Origin Frames Full time
About Origin Frames

At Origin Frames, we pride ourselves on delivering exceptional products and services that exceed our clients' expectations. As a Partner Services Executive, you will be instrumental in ensuring our clients receive the highest level of support and service.

Job Summary

We are seeking an experienced Partner Services Executive to join our team. The successful candidate will provide unparalleled support and foster collaborative relationships with our valued clients.

Responsibilities:
  • Provide exceptional customer service, responding to inquiries, complaints, and issue resolution in a timely and professional manner.
  • Serve as the primary point of contact for client matters, ensuring seamless transactions and exceeding client satisfaction.
  • Process orders with precision and efficiency, maintaining accurate records and communicating effectively with clients and internal stakeholders.
  • Collect valuable feedback from clients to inform business decisions and drive continuous improvement.
Requirements:
  • Proven experience in a similar role, demonstrating exceptional communication skills and a customer-focused mindset.
  • GCSE or equivalent grade A-C in math and English, showcasing a commitment to excellence in communication and problem-solving.
  • Proficiency in Outlook and MS Office (especially Excel), with the ability to adapt to new systems and technologies.
  • Aptitude to learn and grow in a dynamic environment, thriving in a collaborative team setting.
  • Meticulous attention to detail, ensuring accuracy and quality in all aspects of the role.
What We Offer

As a Partner Services Executive at Origin Frames, you can expect a competitive salary of approximately £30,000 - £40,000 per annum, depending on experience. Additionally, you will have the opportunity to work in a dynamic and supportive team environment, contributing to the growth and success of our company.

Join Our Team

If you are a driven and customer-focused individual, passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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