Customer Service Representative
4 weeks ago
About the Role
We are seeking a motivated and customer-focused individual to join our team as a Colleague at our Inverness Extra store. As a Colleague, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.
Key Responsibilities
- Provide excellent customer service, greeting customers with a smile and serving them with pride
- Build rapport with customers, ensuring they have a great shopping experience
- Take the initiative to make decisions that are right for our customers
- Work collaboratively with colleagues to create a positive and inclusive team environment
- Be responsible for handling products with care to maintain quality and ensure they reach customers in the best condition
What We Offer
- Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
- Request flexible working from day one
- Get 10% off and 15% at pay day weekends – save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
- Access to free wellbeing services with a range of resources to support your mind, body, and life
- Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
- Benefits to suit you, choose what you use – from discounts and shares to cycle to work schemes
- Uniform provided and policies to support you for all of life's moments, big and small
Requirements
- A passion for delivering great service and building rapport with customers
- The ability to work well within a team and communicate openly with others
- Be at work on time, well presented, and ready to be a brand ambassador
Why Join Us?
At Tesco, we're committed to creating a workplace that's inclusive, supportive, and rewarding. As a Colleague, you'll have the opportunity to develop new skills, work with a diverse team, and make a real difference in the lives of our customers.
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