Customer Service Representative
4 weeks ago
The Customer Service Representative will be responsible for providing exceptional service to customers, ensuring their shopping experience is positive and memorable. This role requires a strong communication skillset, with the ability to work effectively in a team environment.
Key Responsibilities:
- Act as a point of contact for customers, providing assistance and resolving queries in a professional and courteous manner.
- Work collaboratively with colleagues to achieve sales targets and provide a high level of customer service.
- Support the management team in maintaining a clean and organized store environment, adhering to health and safety standards.
- Participate in visual merchandising and store displays, ensuring a visually appealing shopping experience for customers.
- Contribute to the development of the team, sharing knowledge and expertise to enhance customer service and sales performance.
What we're looking for:
- A passion for customer service and a commitment to delivering exceptional experiences.
- Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
- Able to work effectively in a fast-paced environment, prioritizing tasks and managing time efficiently.
- A willingness to learn and develop skills, with a focus on continuous improvement.
What we offer:
- A competitive hourly rate, with opportunities for career progression and development.
- A comprehensive training program, designed to equip you with the skills and knowledge needed to succeed in the role.
- A fun and supportive work environment, with regular team-building activities and social events.
- Access to exclusive discounts and benefits, including colleague discounts and a range of wellbeing services.
About us:
Tesco is a leading retailer, committed to providing exceptional customer service and delivering value to our customers. We're passionate about creating a positive shopping experience, with a focus on quality, convenience, and community. Join our team and be part of a dynamic and supportive environment, where you can develop your skills and achieve your career goals.
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