Customer Service Representative

4 weeks ago


Inverness, Highland, United Kingdom Pavers Shoes Full time

We are seeking a Customer Service Representative to join our Pavers team in our Inverness Store. As a Customer Service Representative, you will deliver consistently high levels of customer service, advising on shoe care, handbags, and accessories to complement a customer's needs.

You will be the reason that customers want to come back again and again to our stores. Are you passionate about achieving sales targets and finding just the right products for your customers? Do you have a 'can do' attitude to try new things, hit sales targets, and enjoy working in a fast-paced and fun environment?

We will give you full training and support to ensure you succeed in your role. You don't need prior experience, but the right attitude and behaviours are a must.

As a Customer Service Representative, you will be the face of our brand, and we want you to be proud to represent us. You will be part of a supportive family environment, where we know that without our colleagues, there is no business.

We offer a competitive hourly rate of £11.70 per hour for those 21+, with opportunities for pay increases as you progress in your role. You will also receive a generous staff discount, holiday entitlement, company contribution pension, and access to our Pavers Foundation and Academy.

Why choose Pavers? We are a successful, highly profitable, family-run business with over 170 stores across the UK and Ireland. We have a strong commitment to our people and the environment, and we are proud to have been recognised as one of the Top 10 Retailers in the country.

We are looking for friendly, engaging, and positive people who want to give an amazing service experience to all our customers. If this sounds like you, then we could be the perfect fit.

Benefits of being a Customer Service Representative at Pavers:

  • Competitive hourly rate
  • Generous staff discount
  • Holiday entitlement
  • Company contribution pension
  • Access to our Pavers Foundation and Academy


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