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Customer Service Representative

4 weeks ago

Inverness, Highland, United Kingdom Pavers Shoes Full time

We are seeking a Customer Service Representative to join our Pavers team in our Inverness Store. As a key member of our team, you will deliver consistently high levels of customer service, advising on shoe care, handbags, and accessories to complement a customer's needs.

You will be the reason that customers want to come back again and again to our stores. Are you passionate about achieving sales targets and finding just the right products for your customers?

We will give you full training and support to ensure you succeed in your role. You don't need prior experience, but the right attitude and behaviours are a must.

Benefits you will receive as a Customer Service Representative

  • Generous Staff Discount some of which can be used by family and friends
  • Holiday Entitlement which increases with service
  • Company Contribution Pension
  • Access to the Pavers Foundation: an employee-led grant application and charitable giving scheme
  • Access to the Pavers Academy: providing career pathways to support our colleagues through online learning, face-to-face courses, apprenticeships, professional qualifications, and mentoring programmes
  • Access to wellbeing and financial support through RetailTRUST

Why You Should Work with Us

  • We are a successful, highly profitable, family-run business which has been trading for over 50 years. We have over 170 stores across the UK and Ireland and own the Jones Bootmaker and Herring Shoes brands.
  • We always try and do the right thing by our people and in 2021 were recognised as one of the Top 10 Retailers in the country by Best Companies.
  • We provide great jobs in a supportive family environment for our people. We know that without our colleagues there is no business, and so the better we look after you, the better service you will provide our customers.