Customer Service Expert

2 weeks ago


Chatham, Kent, United Kingdom Wickes Full time
Job Description

We are seeking a Customer Service Expert to join our team at Wickes. This is an exciting opportunity for a customer-focused individual who is passionate about delivering exceptional service.

About the Role

The successful candidate will be responsible for providing outstanding customer service, ensuring that every customer has a positive experience when visiting our store.

  • Main Responsibilities:
  • Assist customers with queries and resolve any issues in a professional manner
  • Maintain high standards of customer service, ensuring that all interactions are friendly and welcoming
  • Contribute to a positive store environment by being approachable and helpful
What You'll Get

As a Customer Service Expert at Wickes, you can expect a competitive salary of £24,000 - £28,000 per annum, depending on location. In addition to your base salary, you may also be eligible for a gain share bonus of up to £300 per month.

  • Benefits Include:
  • Up to 10% employer pension contribution
  • Up to 35 days of annual leave, including 8 bank holidays
  • 20% colleague discount
  • Cycle to work scheme
  • Life assurance
  • Discount platform with savings and cash back

To be successful in this role, you should have excellent communication skills, a strong attention to detail, and the ability to work well under pressure. If you're passionate about delivering exceptional customer service and are looking for a challenging and rewarding role, we'd love to hear from you



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