Customer Service Associate

5 days ago


Chatham, Kent, United Kingdom Cardsdirect Full time

At Cardsdirect, we're seeking a Customer Service Associate to join our team. As a key member of our store staff, you will play a vital role in ensuring exceptional customer experiences during peak periods.

Your primary responsibility will be to create a welcoming and professional atmosphere for customers to shop in. This includes assisting with unloading deliveries, maintaining the stock room, merchandising stock, and operating the till.

We are looking for friendly and approachable individuals who are passionate about delivering excellent customer service and can work at pace. Various hours are available, including peak time & weekend till support, through to evening replenishment shifts.

Key Responsibilities:
  • Create a Friendly Atmosphere: Assist customers, maintain a clean and organized store environment.
  • Stock Management: Unload deliveries, store, and prepare stock for display.
  • Merchandising and Display: Arrange products according to company guidelines.
  • Cash Handling and Till Operations: Operate the till accurately, adhering to company policies.

Estimated Salary: £8.50 - £9.00 per hour, depending on location and experience. Benefits include a 15% colleague discount and opportunities to become a permanent member of the team.



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