Customer Service Representative

2 weeks ago


Chatham, Kent, United Kingdom beBee Professionals Full time £22,000 - £28,000

We are seeking a skilled Customer Service Representative to provide exceptional support to our customers in Chatham, United Kingdom. The ideal candidate will possess excellent communication and problem-solving skills, with the ability to handle high-volume queries while maintaining attention to detail.

Key Responsibilities:

  • Handle customer inquiries via phone, email, and chat platforms.
  • Provide accurate product information and resolve customer issues efficiently.
  • Process customer orders and manage account information.
  • Collaborate with other departments to ensure customer satisfaction.

Requirements:

  • Previous experience in a customer-facing role is preferred.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment with multiple priorities.
  • Proficiency in Microsoft Office and CRM systems.

Benefits:

  • Competitive salary with performance-based incentives.
  • Pension scheme and healthcare benefits.
  • Training and development opportunities.
  • Supportive work environment with clear career progression.


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