Customer Service Representative
2 weeks ago
We are seeking a skilled Customer Service Representative to provide exceptional support to our customers in Chatham, United Kingdom. The ideal candidate will possess excellent communication and problem-solving skills, with the ability to handle high-volume queries while maintaining attention to detail.
Key Responsibilities:
- Handle customer inquiries via phone, email, and chat platforms.
- Provide accurate product information and resolve customer issues efficiently.
- Process customer orders and manage account information.
- Collaborate with other departments to ensure customer satisfaction.
Requirements:
- Previous experience in a customer-facing role is preferred.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment with multiple priorities.
- Proficiency in Microsoft Office and CRM systems.
Benefits:
- Competitive salary with performance-based incentives.
- Pension scheme and healthcare benefits.
- Training and development opportunities.
- Supportive work environment with clear career progression.
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