Assistant Store Manager
3 days ago
About the Role:
We are seeking a highly motivated and experienced Assistant Store Manager to join our team at Estee Lauder Companies. As a key member of our store leadership team, you will play a critical role in driving sales, customer service, and operational excellence.
Key Responsibilities:
- Lead and develop a high-performing team of Sales Advisors to achieve sales and customer service targets
- Provide inspirational and personalized customer service, ensuring a seamless shopping experience for our clients
- Coach and mentor team members to achieve their full potential and succeed in their roles
- Manage retail operations, including inventory management and cash reconciliation, to maintain a high level of store efficiency
- Collaborate with the Store Manager to develop and implement sales strategies and promotions
Requirements:
- Proven retail experience at Supervisor or above level, preferably within the beauty industry
- Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers
- Strong leadership and coaching skills, with the ability to motivate and develop a high-performing team
- Ability to work flexibly across days and hours, with a focus on delivering exceptional customer service
- Proficient in Microsoft Office and other relevant software applications
What We Offer:
- Competitive industry salary and commission scheme eligibility
- Annual Leave and Family Leave, as well as Product discount/Staff Product Concession monthly credit spend allowance
- Mental Health Wellbeing Initiatives, including the Unmind App and Employee Assistant Programme
- Benefits platform with exclusive discounts and offers
- Extensive Training and Development opportunities, including career progression and professional growth
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