Customer Service Representative

1 month ago


Abbey Village, United Kingdom Fresh Perspective Resourcing Full time
Customer Service Advisor Role

We are seeking a highly skilled and motivated Customer Service Advisor to join our team at Fresh Perspective Resourcing. As a Customer Service Advisor, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring that our customers receive the highest level of service.

Key Responsibilities:
  • Provide excellent customer service via phone, email, and in-person
  • Resolve customer complaints and issues in a timely and professional manner
  • Work closely with the Assistant Service Manager to ensure that customer service standards are met
  • Maintain accurate records of customer interactions and complaints
  • Collaborate with the team to achieve customer service goals and objectives
Requirements:
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and conflict resolution skills
  • Ability to maintain confidentiality and handle sensitive information
  • High school diploma or equivalent required; degree in a related field preferred
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance


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