Customer Service Representative
3 weeks ago
Unleash Your Customer Service Skills
We are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at Buzz Group Limited. As a Customer Service Representative, you will be the face of our company, providing exceptional service to our customers and ensuring they have an outstanding experience every time they visit our club.
Your Key Responsibilities
- Provide personalized customer service to our clients, ensuring their needs are met and exceeded.
- Work collaboratively with the team to achieve sales targets and improve customer satisfaction.
- Support with tasks across all areas of the club, including front of house, book sales, treasury, machines, the bar area, and kitchen.
- Ensure a safe and friendly environment for all customers and colleagues.
The Ideal Candidate
- Excellent communication and interpersonal skills.
- Experience in delivering first-class customer service in a face-to-face role, preferably in a hospitality, retail, or leisure environment.
- Ability to work independently and as part of a team.
- Basic numeracy knowledge and experience of handling cash.
What We Offer
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- A fun and supportive work environment.
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