Customer Service Representative

4 weeks ago


Pencoedtre Village, United Kingdom Lidl in Deutschland Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a high level of store standards, and working collaboratively with colleagues to achieve sales and operational targets.

Key Responsibilities

  • Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner
  • Restock shelves, maintain store displays, and ensure a clean and tidy store environment
  • Process transactions accurately and efficiently, handling customer payments and operating the tills
  • Work collaboratively with colleagues to achieve sales and operational targets, supporting the store team to deliver excellent customer service and maintain high store standards
  • Participate in visual merchandising and store displays, ensuring a visually appealing store environment

What We Offer

  • A competitive hourly rate, with additional pay for bank holidays and nights
  • A generous benefits package, including 30-35 days' holiday (pro rata), 10% in-store discount, and a pension scheme
  • Opportunities for career progression and professional development, with training and support to help you succeed in your role
  • A supportive and collaborative team environment, with a focus on teamwork and mutual respect

Requirements

  • Excellent customer service skills, with the ability to respond to customer queries and resolve issues in a professional and courteous manner
  • Ability to work collaboratively with colleagues, supporting the store team to deliver excellent customer service and maintain high store standards
  • Flexibility to work a variety of shifts, including early mornings, evenings, and weekends
  • Ability to maintain a high level of store standards, including visual merchandising and store displays

What to Expect

As a Customer Assistant at Lidl, you can expect a fast-paced and dynamic work environment, with opportunities to develop your skills and progress your career. We offer a competitive hourly rate, a generous benefits package, and a supportive team environment. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.



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