Head of User Experience

4 weeks ago


Cardiff, Cardiff, United Kingdom International Baccalaureate Full time

About the Role

The International Baccalaureate is seeking a seasoned UX Design professional to lead the development of exceptional customer experiences across our digital products. As the Head of User Experience, you will be responsible for understanding user behaviors and journeys, driving improvements to business processes, and designing seamless and enjoyable journeys across our digital products.

Key Responsibilities

  • Conduct extensive research, interviews, and usability testing to understand user behaviors and journeys.
  • Drive improvements to business processes related to our digital products.
  • Design and develop seamless and enjoyable journeys across our digital products.
  • Lead and champion user advocacy throughout the product development lifecycle.
  • Actively monitor industry trends, emerging technologies, and learning technology competitors.

About You

We are looking for a seasoned UX Design professional with extensive proven experience, including demonstrated team leadership position. You should have experience collaborating with diverse teams, including Product managers, software developers, instructional designers, educators, and administrators. You should also have experience building and managing a team of product managers to deliver high-quality products that align with the company's vision and objectives.

What We Offer

In addition to your salary, we offer an attractive range of benefits, including 10% employer pension contribution, enhanced family friendly benefits, 25 Days annual leave, plus public holidays, with the choice to buy up to 5 days additional annual leave, and many more.



  • Cardiff, Cardiff, United Kingdom International Baccalaureate Full time

    About the RoleThe International Baccalaureate is seeking a seasoned leader to head its UX Design department. As the Head of User Experience, you will be responsible for developing exceptional customer experiences across our digital products that fulfill our business needs.Key Responsibilities1. Understand user behaviors and journeys across our...


  • Cardiff, Cardiff, United Kingdom International Baccalaureate Full time

    Job Title: Head of User ExperienceThis role is responsible for leading the UX Design department in creating exceptional customer experiences across the IB's digital products.Key Responsibilities:Understand user behaviors and journeys through research and usability testing.Design and develop seamless user experiences, fostering customer loyalty.Lead user...


  • Cardiff, Cardiff, United Kingdom International Baccalaureate Full time

    About the RoleThe International Baccalaureate is seeking a seasoned UX leader to drive the development of exceptional customer experiences across our digital products. As the Head of UX, you will be responsible for leading a team of UX designers and business process specialists to create seamless and enjoyable journeys for our users.Key...


  • Cardiff, Cardiff, United Kingdom Admiral Group Plc Full time

    We are seeking a highly skilled UX/UI Designer to join our dynamic team at Admiral Group Plc. The ideal candidate will have a strong portfolio showcasing design thinking methodologies and problem-solving skills.Key ResponsibilitiesCollaborate with cross-functional teams to define project goals and priorities.Conduct user research, including interviews,...


  • Cardiff, Cardiff, United Kingdom Admiral Insurance Plc Full time

    Company OverviewAdmiral Insurance Plc is a leading insurance company dedicated to delivering exceptional self-service experiences for its customers. Our commitment to innovation and seamless user experiences positively impacts our customers' lives.Job SummaryWe are seeking a highly skilled Senior UX/UI Designer with a strong focus on design thinking to join...

  • Head of UX

    3 weeks ago


    Cardiff, Cardiff, United Kingdom International Baccalaureate Full time

    About the Role:The International Baccalaureate is seeking a highly skilled Head of UX to lead our UX Design department in transforming how we deliver technology. As the champion of user experience, you will be responsible for developing exceptional customer experiences across our digital products that meet our business needs.Key Responsibilities:Understand...

  • User Researcher

    4 weeks ago


    Cardiff, Cardiff, United Kingdom Monzo Full time

    We're revolutionizing banking by creating a seamless and intuitive experience for our customers.As a User Researcher, you'll play a crucial role in shaping our products and services to meet the evolving needs of our users.Key responsibilities include:Designing and conducting qualitative studies to gain a deeper understanding of our customers' behaviors and...


  • Cardiff, Cardiff, United Kingdom Health Education and Improvement Wales Full time

    About the RoleHealth Education and Improvement Wales (HEIW) is seeking a highly skilled and experienced professional to fill the position of Head of Specialty Training School for Ophthalmology. As a key member of the Specialty Training Team, the successful candidate will be responsible for leading the delivery of high-quality training programs in...


  • Cardiff, Cardiff, United Kingdom Admiral Insurance Plc Full time

    Company OverviewAdmiral Insurance Plc is a leading insurance company that prioritizes self-service for its customers. The company aims to provide innovative solutions and seamless user experiences.Salary$90,000 - $110,000 per annum, depending on experience.Job DescriptionWe are seeking a highly skilled Senior UX/UI Designer to lead our design thinking...

  • UX Designer

    4 weeks ago


    Cardiff, Cardiff, United Kingdom Admiral Insurance Plc Full time

    About the RoleWe are seeking a highly skilled UX Designer to join our team at Admiral Insurance Plc. As a UX Designer, you will be responsible for leading the identification and validation of new customer problems and solutions, spanning all of Admiral UK commercial entities and assets, and driving ambitious new growth opportunities.You will work closely...

  • UX Designer

    4 weeks ago


    Cardiff, Cardiff, United Kingdom Admiral Insurance Plc Full time

    About the RoleWe are seeking a highly skilled UX Designer to join our team at Admiral Insurance Plc. As a UX Designer, you will be responsible for leading the identification and validation of new customer problems and solutions, spanning all of Admiral UK commercial entities and assets.You will work closely with product owners, insight and data analysts, UX...


  • Cardiff, Cardiff, United Kingdom Admiral Insurance Plc Full time

    About UK HolisticAdmiral Group Plc is a pioneering financial services entity, renowned for its innovative approach and dedication to customer satisfaction.This is an exciting opportunity for a seasoned User Experience Designer to work in a new cross-functional product team, leading the identification and validation of new customer problems and solutions.You...

  • UX Designer

    4 weeks ago


    Cardiff, Cardiff, United Kingdom Admiral Insurance Plc Full time

    About This RoleWe are seeking a talented UX Designer to join our team at Admiral Insurance Plc. As a UX Designer, you will play a key role in shaping the customer experience for our products and services.Key ResponsibilitiesApply strategic, user-centred design thinking to ensure the best end-to-end outcome for end users.Design solutions using appropriate...

  • UX Designer

    4 weeks ago


    Cardiff, Cardiff, United Kingdom Admiral Insurance Plc Full time

    About This RoleWe are seeking a highly skilled UX Designer to join our team at Admiral Insurance Plc. As a UX Designer, you will be responsible for leading the identification and validation of new customer problems and solutions, spanning all of Admiral UK commercial entities and assets.You will work closely with product owners, insight and data analysts, UX...


  • Cardiff, Cardiff, United Kingdom Next-Link Full time

    ## Next-Link: Digital Designer Role ### About the Position We are seeking a talented Digital Designer to join our in-house team at Next-Link. As a key member of our design team, you will play a crucial role in shaping the user experience and visual identity of our brand. ### Key Responsibilities * Develop and implement effective UI/UX solutions that meet...


  • Cardiff, Cardiff, United Kingdom LexisNexis Risk Solutions UK Ltd. Company Full time

    About the Role As a key member of our team at LexisNexis Risk Solutions UK Ltd., you will play a vital role in delivering exceptional customer experiences for both prospect businesses and existing customers. Your primary objective will be to collaborate closely with our sales teams and internal stakeholders to ensure the business achieves its goals. This...


  • Cardiff, Cardiff, United Kingdom Vodafone Full time

    Key Responsibilities:We are seeking a highly motivated and sales-oriented Customer Experience Specialist to join our growing team in our Vodafone Cardiff Partner store. In this role, you will interact directly with customers, understand their needs, build trust, and create a personal experience to be remembered.Key Skills and Qualities:We are looking for...


  • Cardiff, Cardiff, United Kingdom Vodafone Full time

    Key Responsibilities:We are seeking a motivated and sales-oriented individual to join our team in our Vodafone Cardiff Partner store. As a Customer Experience Specialist, you will interact directly with customers, understand their needs, build trust, and create a personal experience to be remembered.Requirements:We are looking for people who are...

  • Head Carvery Chef

    4 weeks ago


    Cardiff, Cardiff, United Kingdom Farmhouse Inns Full time

    Job Title: Head Carvery ChefAbout the Role:We are seeking a skilled and experienced Head Carvery Chef to join our team at Farmhouse Inns. As a Head Carvery Chef, you will be responsible for leading our carvery team and ensuring that our customers receive high-quality food and excellent service.Key Responsibilities:Lead and manage the carvery team to achieve...


  • Cardiff, Cardiff, United Kingdom LexisNexis Risk Solutions Full time

    About LexisNexis Risk Solutions: We help businesses drive revenue growth, maximize operational efficiencies, and improve customer experience through our solutions in Anti-Money Laundering, Identity Authentication, Fraud, and Credit Risk mitigation.About the Role: As a Customer Experience Specialist, you will provide excellent customer service to both...