UX Designer

1 week ago

Cardiff, Cardiff, United Kingdom Admiral Insurance Plc Full time

About the Role

We are seeking a highly skilled UX Designer to join our team at Admiral Insurance Plc. As a UX Designer, you will be responsible for leading the identification and validation of new customer problems and solutions, spanning all of Admiral UK commercial entities and assets.

You will work closely with product owners, insight and data analysts, UX designers, and developers to explore and qualify your hypothesis and ideas. Your expertise in design thinking and lean UX will be essential in driving ambitious new growth opportunities.

Key Responsibilities

  • Apply strategic, user-centred design thinking to ensure the best end-to-end outcome for end users.
  • Design solutions using appropriate methods and artefacts, such as customer research, journey maps, UX data analysis, A/B tests, wireframes, prototypes, interaction flows to user interface.
  • Analyse and synthesise quantitative and qualitative insights from customers, the business, brand, and externally [competitor, market, etc.].
  • Plan, run and manage customer research, interviews, tests, field experiments, etc. to clarify a hypothesis, then measure, analyse and synthesise the results.
  • Create scrappy low-fidelity UX design artefacts to test, and quality high-fidelity UX design artefacts to execute and release.
  • Steer the team towards a unifying vision for any given new idea / bet and help develop consensus between stakeholders and independent entities.
  • Build a close relationship with the cross-functional team to ensure the whole is greater than the sum of its parts, and the team can achieve impact.
  • Collaborate deeply with the insight and data leads, to explore and leverage both qualitative and quantitative work.
  • Support the Product Owner with qualitative insights, commentary, and options in the quest to validate new ideas / bets.
  • Coach and drive continuous improvement of UX design, lean UX and innovation methodologies to ensure teams deliver high quality work as efficiently as possible.
  • Foster a culture of questioning, testing, collaboration, feedback, continuous improvement, and support.
  • Articulate and evidence decisions in context to level of risk, complexity, and impact.

Requirements

  • At least years' experience in a UX design role.
  • Knowledge of UX, service design, design thinking techniques and digital practices.
  • Experience of design tools such as Figma, Sketch, Adobe XD, Invision, Framer, etc.
  • Experience of experimentation tools such as Optimizely, Launch Darkly, etc.
  • Experience of setting-up, running and analysing A/B, CRO and page speed tests.
  • Experience of user research and user testing methods to elicit actionable data.
  • Knowledge of front-end coding techniques that impact the user experience – such as HTML and CSS – and used to collaborating with developers and testers.
  • Experience of working under pressure and to tight deadlines
  • Experience delivering end-to-end service design outcomes for users and sponsors.
  • Strong track record of collaborating with business and value proposition leaders, insight, and data analysts, UX and UI designers, product managers, and developers.
  • Ability to understand the existing technical systems, processes, regulations, tools, technology, and design system.
  • A bachelor's degree or equivalent in a design-related discipline.

What We Offer

At Admiral Insurance Plc, we offer a unique and dynamic work environment where innovation and creativity are highly valued. We are committed to providing our employees with opportunities for professional growth and development. By joining our team, you will play a key role in shaping the future of our product offerings and enhancing our competitive edge in the global market.

We are an equal opportunity employer and welcome applications from all qualified candidates. This job description outlines the core responsibilities and qualifications for the UX Designer role at Admiral Insurance Plc. The successful candidate will have the opportunity to make a significant impact on the company's strategic direction and overall success.

Benefits

We offer a range of benefits to ensure our employees have a great work-life balance. These include days holiday (including banks holidays) when you join us, and this will increase with length of service, up to a maximum of days (including banks holidays). You also have the option to buy or sell up to five days of annual leave in addition to your allocation.

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