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Head of User Experience

1 month ago


Cardiff, Cardiff, United Kingdom International Baccalaureate Full time
About the Role

The International Baccalaureate is seeking a seasoned UX leader to drive the development of exceptional customer experiences across our digital products. As the Head of UX, you will be responsible for leading a team of UX designers and business process specialists to create seamless and enjoyable journeys for our users.

Key Responsibilities
  • Develop and implement user research strategies to understand user behaviors and journeys across our digital products.
  • Collaborate with cross-functional teams to drive improvements to business processes and design principles.
  • Lead the design and development of digital products that meet user needs and business goals.
  • Actively monitor industry trends and emerging technologies to stay ahead in delivering innovative user experiences.
  • Contribute to a user-centric culture within the organization through effective communication and collaboration.
About You

We are looking for a seasoned UX leader with extensive experience in team leadership, collaboration, and decision-making. You should have a strong understanding of user-centered design principles, agile project management practices, and software development processes. Additionally, you should be proficient in communicating complex ideas and influencing stakeholders.

What We Offer

In addition to a competitive salary, we offer a range of benefits including 10% employer pension contribution, enhanced family-friendly benefits, and a flexible working hours policy. We also offer opportunities for continuous professional development and a range of employee assistance programs.