Head of User Experience

4 weeks ago


Cardiff, Cardiff, United Kingdom International Baccalaureate Full time

About the Role

The International Baccalaureate is seeking a seasoned leader to head its UX Design department. As the Head of User Experience, you will be responsible for developing exceptional customer experiences across our digital products that fulfill our business needs.

Key Responsibilities

1. Understand user behaviors and journeys across our customer-facing products through extensive research, interviews, and usability testing.

2. Design and develop seamless and enjoyable journeys across our digital products, fostering customer loyalty and positive user sentiment.

3. Lead and champion user advocacy throughout the product development lifecycle, integrate user-centric design principles into the product development process, and iterate on designs based on user feedback to achieve continuous alignment with evolving user expectations.

About You

We are looking for a seasoned leader with extensive proven experience in team leadership, collaboration with diverse teams, and experience building and managing a team of product managers to deliver high-quality products that align with the company's vision and objectives.

What We Offer

In addition to your salary, we offer an attractive range of benefits including 10% employer pension contribution, enhanced family-friendly benefits, 25 days annual leave, and more.



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