User Researcher

2 weeks ago

Cardiff, Cardiff, United Kingdom Monzo Full time

We're revolutionizing banking by creating a seamless and intuitive experience for our customers.

As a User Researcher, you'll play a crucial role in shaping our products and services to meet the evolving needs of our users.

Key responsibilities include:

  • Designing and conducting qualitative studies to gain a deeper understanding of our customers' behaviors and preferences.
  • Collaborating with cross-functional teams to develop and implement research plans that drive business decisions.
  • Partnering with Product Managers and Designers to create user-centered products that meet the needs of our customers.
  • Communicating research findings through presentations, reports, and workshops to inform business decisions.

We're looking for someone who is passionate about user research and has a strong understanding of the payments industry.

As a User Researcher at Monzo, you'll have the opportunity to work on a wide range of projects and contribute to the development of our products and services.

We offer a competitive salary, flexible working hours, and a comprehensive benefits package.

Apply now to join our team and help us shape the future of banking

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