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User Researcher
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Cardiff, Cardiff, United Kingdom Monzo Full time{"h1": "User Researcher at Monzo", "p": "We\u0027re looking for a skilled User Researcher to join our team at Monzo. As a User Researcher, you\u0027ll be responsible for planning and running qualitative studies, collaborating with key stakeholders, and communicating research findings to inform business decisions. If you\u0027re passionate about...
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User Researcher
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Cardiff, Cardiff, United Kingdom Monzo Full time{"h1": "User Researcher at Monzo", "p": "We\u0027re looking for a skilled User Researcher to join our team at Monzo. As a User Researcher, you\u0027ll be responsible for planning and running qualitative studies, collaborating with key stakeholders, and communicating research findings to inform business decisions. If you\u0027re passionate about...
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UX Designer
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UX Designer
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User Researcher
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Cardiff, Cardiff, United Kingdom Monzo Full timeWe're revolutionizing banking by creating a seamless and intuitive experience for our customers.As a User Researcher, you'll play a crucial role in shaping our products and services to meet the evolving needs of our users.Key responsibilities include:Designing and conducting qualitative studies to gain a deeper understanding of our customers' behaviors and...
User Experience Designer
2 months ago
We are seeking a talented UI/UX Designer to join our client's team, where you will work closely with subject matter experts, collaborate with client stakeholders and deliver innovative UX design and research solutions for clients across various sectors.
Key Responsibilities:- Creating and presenting high-quality UX designs, concepts and prototypes to clients, with expertise in Figma and the latest production techniques.
- Collaborating with client stakeholders and internal teams to deliver user-centric designs that align with business goals.
- Assessing client needs and recommending the best-fit solutions within project budgets.
- Writing clear user stories to support UI design components and effectively communicating design concepts to stakeholders and developers.
- Organising and executing UX research using a range of qualitative and quantitative methods (heuristic evaluations, user interviews, competitor analysis).
- Analysing research data to identify user needs, providing recommendations to clients for informed decision-making.
- Advocating for UX research across the business and educating clients on its value.
- Collaborating with sales, development, and project management teams to prioritise tasks and ensure timely delivery of UX solutions.
- Conducting accessibility reviews and providing recommendations to ensure inclusive design.
- Mentoring and guiding other designers within the team, ensuring high-quality outputs and fostering professional growth.
- Extensive experience in creating well-designed, intuitive UI solutions using Figma.
- Ability to collaborate with cross-functional teams and communicate complex UX concepts to diverse stakeholders.
- Experience conducting unbiased UX research using various methods and delivering actionable insights.
- Strong communication and presentation skills to articulate UX concepts and research findings to clients.
- Critical thinking and a user-centric approach to design decisions.
- Knowledge of accessibility best practices and how to implement them in UI design.
- Strong research, analytical, and problem-solving skills to identify user needs and design effective solutions.
This is an exciting opportunity to play a leading role in shaping customer journeys and making a real impact in a dynamic digital agency.