Change Implementation Manager

4 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom NHS Business Services Authority Full time

About the Role

We are seeking a skilled Change Implementation Manager to join our Portfolio Delivery team. As a key member of our project and programme delivery teams, you will be responsible for leading change planning and delivery support for projects and programmes of work.

Main Duties

  • Lead on business change activity and work with the project to support delivery of the business case benefits and outcomes.
  • Champion the use of best practice, and provide expert advice for team members and project community.
  • Assess and understand the impact on stakeholders to improve the likelihood of their adoption of the change.
  • Deliver in line with the NHSBSA Project Management Frameworks, and both internal and external assurance frameworks as appropriate.

About Us

Here at the NHS Business Services Authority (NHSBSA), we manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we take pride in being part of something so meaningful, that touches millions of lives.

Person Specification

Personal Qualities, Knowledge and Skills

  • Strong stakeholder management skills
  • Ability to build effective relationships with, and influence stakeholders
  • Knowledge of the fundamental project management processes (risk, budget and benefit management)
  • IT skills: MS Office 365 suite, MS Teams, MS Project, MS SharePoint etc

Experience

  • Significant track record and experience in successful planning and delivery of change initiatives
  • Demonstrable experience of stakeholder engagement and management
  • Demonstrable experience in team leadership and managing virtual teams

Qualifications

  • Change management practitioner qualification (Prosci Change Management Practitioner, APMG Change Management Practitioner)
  • Degree or relevant management qualification, or significant work-based experience in a middle management role


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