Senior Change Implementation Manager

1 week ago

Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom NHS Business Services Authority Full time

About the Role:

The NHS Business Services Authority is seeking a highly skilled Senior Change Implementation Manager to lead our emerging change management team and develop the centre of excellence for the NHSBSA in line with the wider Portfolio Delivery team.

This is an exciting opportunity to join a dynamic team and contribute to the delivery of our challenging and exciting change portfolio in line with our strategic goals and emerging service needs.

As a Senior Change Implementation Manager, you will provide support to our programmes and projects where significant people-based change is to be delivered and provide advice on a consultancy basis to changes across the portfolio.

You will be responsible for the performance, development and wellbeing of a team of change professionals through formal line management.

Key Responsibilities:

  • Develop and grow the change management capability across the Portfolio Management Directorate and NHSBSA enterprise.
  • Lead change planning and delivery support for projects and programmes of work by implementing a structured approach.
  • Identify change elements resulting from the project which will impact people, such as business processes, systems, technology and organisation design.
  • Build relationships with stakeholders, internal and external to NHSBSA to complete impact assessments.
  • Provide line management to a team of change professionals working across the NHSBSA enterprise.
  • Provide advice and guidance within the Programme and Project Management community on the field of change management.

Requirements:

  • Strong stakeholder management and communication skills.
  • Ability to build effective relationships with, and influence, senior stakeholders.
  • Resilient and determined, with strong negotiation skills and ability to constructively challenge.
  • Ability to communicate sensitive or contentious information appropriately.

About Us:

Here at the NHS Business Services Authority, what we do matters. We manage the NHS Pension scheme, process prescription payments and much more. Our services are used by NHS organisations, contractors and the public: we take pride in being part of something so meaningful, that touches millions of lives.

Just as we design our services around the needs of our customers, we place our people at the heart of our organisation. That's why when you join us, you'll be empowered and given the right support to help your career grow.

We strive to offer a fantastic colleague experience, where every voice is heard, and every colleague is supported and respected. Wellbeing, diversity and inclusion is at the centre of this, so when you join us, you can connect with our Lived Experience Networks who help us to bring our authentic selves to work.

We welcome applications from people of all backgrounds and circumstances. We are committed and proud to be a flexible employer and will endeavour to offer a working pattern that suits you wherever possible, whether that be hybrid working, flexible hours, job sharing and more.

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