Transformational Business Lead

1 day ago


Chester, Cheshire, United Kingdom Elegant Resorts Full time
Job Title: Transformational Business Lead

We are seeking a highly skilled Transformational Business Lead to join our team at Elegant Resorts.

About the Role:

  • Lead the delivery of a 3-year strategic Target Operating Model (TOM) for Luxury businesses, enabling efficient business operations through scalable and maintainable systems that drive business value.
  • Analyze, re-engineer processes, and build business cases to deliver projects such as CRM, Reservations, and Client Documentation systems.
  • Leverage strong Business Analysis and Project Management skills using tools like Monday.com.

Key Responsibilities:

  • Strategic Delivery:
    • Shape and execute the 3-year scalable TOM roadmap for Luxury businesses.
    • Analyze and re-engineer processes to deliver maximum value.
    • Build business cases to justify project investments.
  • Leadership & People Management:
    • Provide clear direction and leadership to project teams, fostering a collaborative and results-driven culture.
    • Manage, mentor, and develop team members to ensure their skills align with business objectives.
  • Supplier & System Management:
    • Manage system suppliers, upgrades, and changes while mitigating risks and optimizing usage.
    • Develop comprehensive reporting solutions aligned with business needs.

Candidate Profile:

We are looking for a candidate with proven expertise in Business Analysis, leading technical projects, and managing teams. The ideal candidate will have change management, UAT, and risk mitigation capabilities, as well as clear strategic thinking, planning, and resource management abilities.

Salary: £60,000 - £80,000 per annum, depending on experience.

Benefits:

  • A generous holiday entitlement.
  • Hotel and airline discounts.
  • Discounts on sporting events and tickets.
  • Employee Assistance inc access to free counselling.


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