Club Membership Manager

1 month ago


London, Greater London, United Kingdom Baltic Exchange Full time
Job Description

Baltic Exchange is a leading maritime market data provider, seeking a highly motivated professional to join its Membership team.

The successful candidate will assist with the on-boarding of new members and data subscribers, and maintain their ongoing relationship with the Baltic Exchange.

Key responsibilities include:

  • Ensuring the smooth running of the membership department
  • Advising prospective new members on membership application forms
  • Monitoring membership applications to ensure requirements are met
  • Preparing applications for the Membership Committee
  • Maintaining data on applicants and member details
  • Notifying members of election results
  • Collating and sending new member documentation
  • Authorizing/denying access to system areas
  • Assisting with subscription notices and invoices
  • Providing general advice on membership procedures and rules

Requirements include:

  • 1+ years of team administrator experience
  • Intermediate IT skills, including Jira and Microsoft Office
  • Excellent verbal and written communication and organizational skills
  • Multitasking and project management skills
  • Strong attention to detail
  • Maintaining a sense of urgency and prioritizing tasks
  • Working independently and escalating when necessary
  • Professional and positive attitude
  • Team-orientated, trustworthy, and strong follow-through
  • Excellent verbal and written communication and interpersonal skills
  • Knowledge and experience of using CRM systems preferred

Baltic Exchange is a global community of shipping interests, providing a framework for members to commit to a high standard of business practice.

The successful candidate will be based in London, with regional offices in Singapore, Shanghai, Athens, Stamford, and Houston.



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