Membership Development Officer
3 weeks ago
About the Role:
Membership Bespoke is seeking an experienced Membership Manager to support the development and management of the Association's membership and accreditation processes. The ideal candidate will have a proven track record of working effectively in a team to deliver excellent customer service, processing data accurately, and demonstrating excellent attention to detail while multi-tasking and meeting deadlines.
Key Responsibilities:
- Coordinate and contribute to the services offered to Members of the Association
- Support the development and management of the Association's membership and accreditation processes
- Be a key point of contact for membership enrolment, renewal, and support
- Ensure excellent member experience and data integrity
Requirements:
- Proven experience of working effectively in a team to deliver excellent customer service
- Proven administrative ability, with experience of processing data accurately
- Extensive experience and knowledge of using a membership database or equivalent CRM system
- Knowledge of creating and interrogating reports in databases
- Ability to maintain confidentiality and GDPR data protection legislation requirements
- Excellent working knowledge of Microsoft Office Suite, especially Excel
- Excellent written English and the ability to write clear and accurate letters and emails
- Excellent customer care and oral communication skills
- Excellent numeracy and the ability to analyse data and produce data reports
- Willingness and ability to work on their own initiative
About Membership Bespoke:
Membership Bespoke is the most experienced membership-focused recruitment firm in the UK, with 10+ years of experience delivering tailored permanent, temporary, interim, and Executive Search recruitment solutions to Trade Associations, Regulatory Bodies, Political Parties, and Professional Bodies.
What We Offer:
- A generous holiday entitlement and pension scheme
- Opportunities for professional development and growth
How to Apply:
Send your application to Membership Bespoke, and we will be in touch to discuss the opportunity further.
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