Membership Development Officer

3 weeks ago


London, Greater London, United Kingdom Membership Bespoke Full time £28,000 - £32,000

About the Role:

Membership Bespoke is seeking an experienced Membership Manager to support the development and management of the Association's membership and accreditation processes. The ideal candidate will have a proven track record of working effectively in a team to deliver excellent customer service, processing data accurately, and demonstrating excellent attention to detail while multi-tasking and meeting deadlines.

Key Responsibilities:

  • Coordinate and contribute to the services offered to Members of the Association
  • Support the development and management of the Association's membership and accreditation processes
  • Be a key point of contact for membership enrolment, renewal, and support
  • Ensure excellent member experience and data integrity

Requirements:

  • Proven experience of working effectively in a team to deliver excellent customer service
  • Proven administrative ability, with experience of processing data accurately
  • Extensive experience and knowledge of using a membership database or equivalent CRM system
  • Knowledge of creating and interrogating reports in databases
  • Ability to maintain confidentiality and GDPR data protection legislation requirements
  • Excellent working knowledge of Microsoft Office Suite, especially Excel
  • Excellent written English and the ability to write clear and accurate letters and emails
  • Excellent customer care and oral communication skills
  • Excellent numeracy and the ability to analyse data and produce data reports
  • Willingness and ability to work on their own initiative

About Membership Bespoke:

Membership Bespoke is the most experienced membership-focused recruitment firm in the UK, with 10+ years of experience delivering tailored permanent, temporary, interim, and Executive Search recruitment solutions to Trade Associations, Regulatory Bodies, Political Parties, and Professional Bodies.

What We Offer:

  • A generous holiday entitlement and pension scheme
  • Opportunities for professional development and growth

How to Apply:

Send your application to Membership Bespoke, and we will be in touch to discuss the opportunity further.



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