Membership Development Specialist

4 weeks ago


London, Greater London, United Kingdom Membership Bespoke Full time £28,000 - £32,000
Membership Manager Job Description

Membership Bespoke is a pioneering professional association in the education sector, celebrating its 150th anniversary. We are seeking a highly skilled Membership Manager to join our small, dedicated, and dynamic team.

Key Responsibilities:
  • Support the development and management of our membership and accreditation processes.
  • Coordinate and contribute to the services offered to our members.
  • Be a key point of contact for membership enrolment, renewal, and support.

Requirements:
  • Proven experience of working effectively in a team to deliver excellent customer service.
  • Proven administrative ability, with experience of processing data accurately and demonstrating excellent attention to detail.
  • Extensive experience and knowledge of using a membership database or equivalent CRM system.
  • Knowledge of creating and interrogating reports in databases.
  • Ability to maintain confidentiality and GDPR data protection legislation requirements.
  • Excellent working knowledge of Microsoft Office Suite, especially Excel.
  • Excellent written English and the ability to write clear and accurate letters and emails.
  • Excellent customer care and oral communication skills.
  • Excellent numeracy and the ability to analyse data and produce data reports.
  • Willingness and ability to work on their own initiative, while remaining aware of limitations and when to ask for help.
  • A commitment to fairness and to promoting equality, diversity, and inclusion.

About Us:
Membership Bespoke is the most experienced membership-focused recruitment firm in the UK, with 10+ years of experience delivering tailored permanent, temporary, interim, and Executive Search recruitment solutions to Trade Associations, Regulatory Bodies, Political Parties, and Professional Bodies. We are committed to providing equal opportunities within the education sector and promoting a culture of diversity and inclusion.

How to Apply:
Please submit your application, including your CV and a covering letter, to us. We look forward to hearing from you.
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