Automobile Recovery Specialist

2 weeks ago


Worcester, Worcestershire, United Kingdom Automobile Association Full time
Job Summary

We are seeking a skilled Automobile Recovery Specialist to join our team in providing roadside assistance and recovery services to our members. As an Automobile Recovery Specialist, you will be responsible for responding to emergency calls, recovering stranded vehicles, and ensuring the safety of our customers.

This is a challenging role that requires strong communication skills, attention to detail, and the ability to work independently in a fast-paced environment. If you have a passion for helping others and are looking for a rewarding career in the automotive industry, we encourage you to apply.

About the Role

  • Estimated salary: £40,000 - £60,000 per annum (dependent on experience)
  • Unlimited overtime available within driving hours regulations
  • 23 days holidays (increases with service) plus bank holidays
  • Up to 7% company pension contribution
  • A dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family

Key Responsibilities

  • Respond to emergency calls and provide roadside assistance to stranded drivers
  • Recover stranded vehicles and transport them to a safe location
  • Maintain accurate records of all calls and recoveries
  • Work collaboratively as part of a team to achieve high-quality customer service
  • Comply with health and safety policies and procedures at all times

Requirements

  • Full driving category C driving licence (HGV 2)
  • CE (HGV 1) licence desirable but not essential
  • Ability to work shifts, including evenings, weekends, and Bank Holidays
  • Strong communication and interpersonal skills
  • Ability to work independently and as part of a team


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