Fuel Card Operations Specialist

2 weeks ago


Weybridge, Surrey, United Kingdom Prax Group Full time

About the Job

">

We are seeking an experienced Customer Service Executive to join our team in Weybridge. As a key member of our sales team, you will be responsible for managing the process of the Fuel Cards, building business relationships with existing customers, handling customer services queries, reconciling data, and contributing to general administration.

Responsibilities

  1. ">
  2. Main point of contact for Customer Service and lead for the back-office Fuel Cards processing function.
  3. Deal with fuel card queries from customers, escalating issues to the network, Credit Control or Sales Team for assistance or further investigation.
  4. Check new account applications from the Sales Team and progress to Credit Control for processing.
  5. Maintain the Card Services & Fuel Cards Sales Email Inboxes.
  6. Ensure data input into CRM, FuelSoft, and online platforms is maintained and accurate.
  7. Liaise with customers via email and telephone.
  8. Provide ad hoc support with financial reporting production.
  9. Able to work independently without constant supervision.
">

Requirements

To be successful in this role, you should have excellent communication skills, attention to detail, and the ability to work well under pressure. You should also have experience working with computer systems and Microsoft Office programmes, including Excel and Word.

Salary and Benefits

The estimated salary range for this position is £35,000 - £45,000 per annum, based on location and industry standards. As an employee of the Prax Group, you can expect a permanent position, office-based in Weybridge, with commission potential on top of your salary.



  • Weybridge, Surrey, United Kingdom Prax Group Full time

    Fuel Card Operations SpecialistJob Overview:The Fuel Card Operations Specialist will work closely with the Head of Fuel Cards and Sales Team to manage the process of Fuel Cards, build business relationships with existing customers, handle customer service queries, and reconcile data.Key Responsibilities:Managing the process of Fuel Cards, including ordering...


  • Weybridge, Surrey, United Kingdom Prax Full time

    The Fuel Card Management Specialist role at Prax offers a unique opportunity to join our dynamic team in Weybridge and play a key part in delivering exceptional customer service. As a vital member of our Fuel Cards department, you will be responsible for managing and enhancing processes within Fuel Cards, building and nurturing business relationships with...


  • Weybridge, Surrey, United Kingdom Prax Full time

    Are you looking for a challenging role in a fast-paced environment? We are seeking a skilled Fuel Card Administrator to join our team in Weybridge. As a key member of our team, you will be responsible for managing fuel card services, building business relationships with existing customers, and handling customer service queries.About the CompanyPrax is a...


  • Weybridge, Surrey, United Kingdom Prax Full time

    Job DescriptionWe are seeking a highly motivated and organized Fuel Card Administrator to join our team at Prax. As a key member of the Fuel Cards Sales Team, you will be responsible for managing and enhancing processes within Fuel Cards, building and nurturing business relationships with existing customers, handling customer service inquiries, and...


  • Weybridge, Surrey, United Kingdom Prax Group Full time

    Join our team as a Back Office Fuel Cards Coordinator and take on a challenging role that requires strong organizational and communication skills. You will be responsible for managing the fuel card process, handling customer queries, reconciling data, and contributing to general administration tasks.About the Role:You will work closely with our Head of Fuel...


  • Weybridge, Surrey, United Kingdom Prax Full time

    About the RoleWe are looking for an experienced Fuel Card Process Manager to join our team at Prax. The successful candidate will have excellent organizational skills, attention to detail, and the ability to work independently as well as part of a team.Key Responsibilities:Manage and enhance processes within Fuel Cards, including building and nurturing...


  • Weybridge, Surrey, United Kingdom Prax Full time

    Job DescriptionThe Senior Business Operations Coordinator role at Prax is a fantastic opportunity to join our high-performing team in Weybridge. As a key member of our Fuel Cards department, you will be responsible for managing and enhancing processes within Fuel Cards, building and nurturing business relationships with existing customers, handling customer...


  • Weybridge, Surrey, United Kingdom Prax Full time

    At Prax, a leading player in the oil and gas industry, we're seeking an experienced Academic Administration Assistant to join our team. This role offers a unique opportunity to work with a dynamic organization that values customer satisfaction above all else.About the RoleThis permanent position is based in Weybridge, offering a 25-day annual leave...


  • Weybridge, Surrey, United Kingdom Prax Group Full time

    About Prax Group">We are a British multinational conglomerate dealing in crude oil, petroleum products and bio-fuels. Our headquarters is located in London, with a complete integration across the oil value chain, from upstream to downstream.At the heart of our brand lies a culture of integrity where the customer always comes first. We introduced the Harvest...


  • Weybridge, Surrey, United Kingdom Prax Full time

    As a Customer Service and Administration Lead at Prax, you will play a pivotal role in delivering exceptional customer service and administrative support to our Fuel Cards department. You will be responsible for managing and enhancing processes within Fuel Cards, building and nurturing business relationships with existing customers, handling customer...


  • Weybridge, Surrey, United Kingdom Prax Full time

    About the TeamWe are a high-performing team where you'll be expected to make an immediate impact, with support readily available from the rest of the team whenever you need it. Teamwork is one of our core values, and we're proud of the positive culture we've cultivated—fostering a collaborative, friendly environment where everyone works toward shared...


  • Weybridge, Surrey, United Kingdom Prax Group Full time

    About the Position">We are looking for a highly skilled Customer Service Executive to join our team in Weybridge. As a key member of our sales team, you will be responsible for managing the process of the Fuel Cards, building business relationships with existing customers, handling customer services queries, reconciling data, and contributing to general...


  • Weybridge, Surrey, United Kingdom Prax Group Full time

    Customer Service LiaisonAbout the Role:The Customer Service Liaison will be responsible for managing the process of Fuel Cards, building business relationships with existing customers, handling customer service queries, and reconciling data.Key Responsibilities:Main point of contact for customer service and lead for back-office Fuel Cards processing...


  • Weybridge, Surrey, United Kingdom Signature Senior Lifestyle Operations Ltd Full time

    Job Description:As a Senior Culinary Specialist at Signature Senior Lifestyle Operations Ltd, you will have the opportunity to develop your passion for food in a highly equipped kitchen, in-house bistro, and fine dining restaurant. You will be part of a caring and supportive team that prioritizes excellent service.About the Role:We are offering a competitive...


  • Weybridge, Surrey, United Kingdom ATA Logistics Ltd Full time

    Company OverviewATA Logistics Ltd is a dynamic logistics company offering flexible and exciting career opportunities for experienced delivery professionals.Compensation PackageThe role comes with a competitive daily rate of £166 (including VAT £199.20) to £185 (including VAT £222), which includes a £11.50/day enhanced rate payable until the end of the...

  • Culinary Specialist

    2 weeks ago


    Weybridge, Surrey, United Kingdom Signature Senior Lifestyle Operations Ltd Full time

    About the Role:As a Culinary Specialist at Signature Senior Lifestyle Operations Ltd, you will be responsible for creating and producing a nutritious menu of restaurant quality food for our residents. You will work under the Head Chef to oversee one area of the kitchen, preparing meals to the highest standard, ensuring proper portion control and minimising...

  • Culinary Specialist

    4 weeks ago


    Weybridge, Surrey, United Kingdom Signature Senior Lifestyle Operations Ltd Full time £14

    Job Title: Culinary SpecialistLocation: Weybridge, UKSalary: £13.50 per hourThis role involves working in a highly equipped kitchen to create and produce a nutritious menu of restaurant-quality food for our residents. As a culinary specialist, you will oversee one area of the kitchen to prepare meals to the highest standard, ensure proper portion control,...


  • Weybridge, UK, Surrey, United Kingdom Prax Full time

    Role: Customer Service Executive (Fuel Cards)Reports to: Head of Fuel CardsLocation: WeybridgeWho We AreHarvest Energy is part of the Prax Group, a British multinational, independent exploration and production, refining, storage, distribution and sales conglomerate dealing in crude oil, petroleum products and bio-fuels, headquartered in London, with a...


  • Weybridge, UK, Surrey, United Kingdom Prax Full time

    Role: Senior AdministratorReports to: Head of Fuel CardsLocation: WeybridgeWho We AreHarvest Energy is part of the Prax Group, a British multinational, independent exploration and production, refining, storage, distribution, and sales conglomerate dealing in crude oil, petroleum products and biofuels, headquartered in London, with a complete integration...


  • Weybridge, Surrey, United Kingdom Prax Full time

    Prax seeks a dedicated and organized Academic Administration Assistant to contribute to our team's success. As a key member, you will focus on delivering exceptional customer experiences, managing fuel card accounts, and driving business growth.Key ResponsibilitiesThe ideal candidate will be responsible for:Delivering outstanding customer service, responding...