Weekend Box Office Associate

4 weeks ago


Southall, Greater London, United Kingdom Cineworld Cinemas Ltd Full time

We are seeking a Weekend Box Office Associate to join our team at Cineworld Cinemas Ltd. As a key member of our weekend staff, you will be responsible for providing an exceptional customer experience, promoting sales, and ensuring the smooth operation of our cinemas.

Job Description:
  • Customer Service: Deliver outstanding customer service, handle customer queries, and resolve any issues promptly.
  • Process transactions, memberships, and discounts accurately, and promote sales through well-presented displays.
  • Work collaboratively with colleagues to achieve sales targets and provide an excellent customer experience.
  • Sales Promotion: Stay up-to-date with current promotions, recommend Membership and upcoming films, and promote sales effectively.
  • Maintain a clean and tidy environment, adhering to health and safety policies and procedures.
  • Contribute to maintaining high levels of customer satisfaction and loyalty.

Person Specification:

  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.
  • Flexibility to work varied shifts, including evenings and weekends.
  • Previous cash handling experience and familiarity with sales processes.
  • Knowledge of film and our programming strands.

Estimated Salary: £26,000-£31,000 per annum, dependent on experience.



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