Weekend Box Office Associate
4 weeks ago
We are seeking a Weekend Box Office Associate to join our team at Cineworld Cinemas Ltd. As a key member of our weekend staff, you will be responsible for providing an exceptional customer experience, promoting sales, and ensuring the smooth operation of our cinemas.
Job Description:- Customer Service: Deliver outstanding customer service, handle customer queries, and resolve any issues promptly.
- Process transactions, memberships, and discounts accurately, and promote sales through well-presented displays.
- Work collaboratively with colleagues to achieve sales targets and provide an excellent customer experience.
- Sales Promotion: Stay up-to-date with current promotions, recommend Membership and upcoming films, and promote sales effectively.
- Maintain a clean and tidy environment, adhering to health and safety policies and procedures.
- Contribute to maintaining high levels of customer satisfaction and loyalty.
Person Specification:
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced environment.
- Flexibility to work varied shifts, including evenings and weekends.
- Previous cash handling experience and familiarity with sales processes.
- Knowledge of film and our programming strands.
Estimated Salary: £26,000-£31,000 per annum, dependent on experience.
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Host - Weekends Lead
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