Customer Service Professional
4 days ago
AJ Bell Management Limited is a fast-growing investment platform business offering award-winning solutions for everyone.
Job Description:We are seeking a highly skilled Customer Relations Advisor to join our Dealing Services Teams, helping customers execute their deals.
- Support customers by phone and secure message, placing and executing deals over the phone.
- Deal with a variety of queries in a timely and professional manner.
- Take inbound calls and work in line with service level agreements and compliance policies.
This role offers excellent opportunities for growth and professional development, including induction training and a study support scheme.
Requirements:- Minimum 5 GCSEs grades 9-4 (A*-C) or equivalent, including Maths and English.
- Excellent customer service skills.
- Polite and professional telephone manner.
- Competent with Microsoft Word, Excel and Outlook.
- Generous holiday allowance of 25 days, increasing up to 31 days with service.
- Discretionary bi-annual bonus.
- Contributory pension scheme.
- Buy as you earn share scheme.
- Bike loan.
- Season ticket loan portal.
- Discounted PMI and Dental.
- Free social events.
The estimated salary for this role is £20,000 - £28,000 per annum.
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