Senior Customer Service Professional
2 weeks ago
Job Summary
We are seeking a highly skilled German speaker to join our Manchester office as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer experiences through outstanding communication skills.
About the Role
This is an excellent opportunity to leverage your German language skills in a fast-paced environment while working with a prominent legal service organisation. Your primary responsibilities will include providing timely and effective resolutions to customer queries and concerns, collaborating with the team to ensure seamless delivery of services, and maintaining a high level of customer satisfaction.
Requirements
- Language Skills: Proficient in German (speaking and writing)
- Customer Service Skills: Excellent communication skills with a strong ability to deliver outstanding customer experiences
- Adaptability: Ability to work in a fast-paced environment and adapt to changing priorities
Benefits
We offer a comprehensive training programme to support your career development, a competitive salary package (£25,000 - £35,000 per annum), and a dynamic work environment with a diverse team of professionals.
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