Senior Customer Experience Manager

We are seeking a Senior Customer Insight Analyst to join our team in EMEA/APAC.In this role, you will work closely with cross-functional teams to deliver insights that improve customer retention and elevate customer lifetime value.About the Role:Collect, analyze, and interpret customer data to uncover patterns and trends.Lead initiatives that proactively...

About the RoleWe are seeking a Senior Finance Manager to join our team on a 12-month fixed-term contract. As a key member of the Finance team, you will be responsible for managing functions such as IT and HR. The role requires strong analytical and problem-solving skills, with the ability to prioritize workload and work to challenging deadlines.As a senior...

Job Title: Senior Sales Team LeadEstimated Salary: £40,000 - £55,000 per annumAbout the Role:This is an exciting opportunity to join Ted Experience as a Senior Sales Team Lead. As a key member of our sales team, you will be responsible for driving performance and achieving sales targets in your assigned territory.Main Responsibilities:Lead and manage a...

Title: Customer Care! Job Description: Are you passionate about providing top-notch customer service? Join our team as a Customer Care Officer. Responsibilities: - Engage with customers in a friendly and professional manner, promptly addressing their inquiries, concerns, and feedback. - Provide personalized assistance and guidance to customers, helping them...

Customer Support Representative **Duties**: - Assist customers with inquiries, concerns, and issues in a professional and timely manner. - Perform data entry tasks accurately and efficiently. - Communicate effectively with English customers. - Analyze customer needs and provide appropriate solutions or recommendations. - Upsell products or services to...

Customer Support Representative **Duties**: - Assist customers with inquiries, concerns, and issues in a professional and timely manner. - Perform data entry tasks accurately and efficiently. - Communicate effectively in both English and Spanish to assist bilingual customers. - Analyze customer needs and provide appropriate solutions or recommendations. -...

Title: Customer Care Representative **Job Description**: We are currently seeking a dedicated and empathetic Customer Care Representative to join our team. In this role, you will be responsible for providing exceptional customer service and support to our valued clients. **Responsibilities**: - Provide accurate product information, pricing details, and...

About the Role:We are looking for a Customer Acquisition Specialist to join our team. As a key member of our sales team, you will be responsible for generating new business leads, building relationships with customers, and driving revenue growth.Key Responsibilities:• Generating new business leads through research, networking, and referrals• Building...

We are Smart DCC Together we're building a greener tomorrow Connecting every home and business to a single, secure smart meter network is a huge undertaking. So you can imagine the scale - and variety - and opportunities for the people who'll help us do it. The role Head of Customer Experience Hybrid Working from one of 3 Hub Locations, London,...

**Job Title: Native Speaker Customer Care Officer** **Job Type**: Contract **Company Overview**: Join our dynamic team as a Native Speaker Customer Care Officer in Stockport, Manchester. We are a forward-thinking company committed to delivering exceptional customer experiences. If you're passionate about customer service and fluent in a native language, we...

Our client is a Manchester based not-for-profit organisation. **Role purpose** - To deliver a seamless customer experience across all stages and touchpoints in the customer journey helping our client to continually achieve greater customer satisfaction and increased efficiency. - To play a key role in outlining and shifting how customers perceive our client...

Job DescriptionAs a highly motivated and experienced professional, you will have the opportunity to join Smart DCC as a Customer Experience Director. This role is pivotal in ensuring that our customers receive a high-quality service.We are looking for an individual who can provide exceptional vision and leadership to drive strategic engagement with our...

Job Title: Customer Experience ManagerAbout the Role:This is an exciting opportunity to join IP Integration as a Customer Experience Manager. The successful candidate will be responsible for developing, operating, and continually improving services for our customers. The role involves delivering and reporting on KPIs, SLAs, and other objectives during...

Job Title: Customer Experience ManagerAbout the Role:As a Customer Experience Manager at Clayton Hotel Manchester Airport, you will be responsible for ensuring exceptional guest satisfaction and loyalty. Your key objective is to increase standing on TripAdvisor by encouraging satisfied guests to share their positive reviews.Key Responsibilities:- Proactively...

Senior Marketing Role:We are seeking a highly experienced Senior Marketing Manager to lead our CRM efforts and drive business growth through effective email marketing strategies.This is a senior role within our marketing department, responsible for developing and executing targeted marketing campaigns that deliver measurable results.Responsibilities:Develop...

Job Description:A dynamic Customer Success Manager is sought after to lead our team of 4. This pivotal role drives customer satisfaction, retention, and growth by overseeing both pre-sales and post-sales activities. The successful candidate will ensure seamless customer experiences and maximize the value of our solutions.Key Responsibilities:Foster a...

We are recruiting for a Client Care Manager to join our team at The Portfolio Group, an award-winning HR Software provider based in Manchester.This exciting opportunity involves working with a fast-paced business that provides people solutions to over 50,000 clients worldwide.Key Responsibilities:Accountable for Delivering Outstanding Customer...

We're a dynamic team at N Brown Group, and we're looking for a highly skilled Senior Product Manager to join us. As a key member of our Operations Team, you will be responsible for leading high-profile projects that align with business objectives. You will work closely with senior leaders to execute projects that drive measurable improvements and ensure...

IP Integration Overview:We create intelligent contact centre and IT solutions, prioritising customer experience and people development.Our breadth of knowledge encompasses top ICT vendors, enabling us to deliver award-winning solutions.Job Opportunity:We're seeking a skilled Customer Experience Manager to drive strong service delivery, build customer...

Are you passionate about driving change, delivering exceptional customer experiences, and leading a high-performing team?We're seeking a Customer Experience Manager to work with Saint-Gobain Glassolutions , driving the development of our customer journey, enhancing digital tools, and leading our Customer Experience team.Glassolutions is part of Saint-Gobain...