Senior Customer Data Analyst

8 hours ago


Manchester, United Kingdom Program Manager, EMEAAPAC Full time

We are seeking a Senior Customer Insight Analyst to join our team in EMEA/APAC.

In this role, you will work closely with cross-functional teams to deliver insights that improve customer retention and elevate customer lifetime value.

About the Role:

  • Collect, analyze, and interpret customer data to uncover patterns and trends.
  • Lead initiatives that proactively address customer challenges and identify growth opportunities.

Your Skills and Qualifications:

  • 5+ years of hands-on data analysis experience.
  • Proficient in data visualization tools like Google Data Studio, Tableau, and PowerBI.
  • Strong SQL skills, particularly with relational databases.
  • Experience with CRM programs, customer segmentation, and lifecycle analysis.
  • Organized, with the ability to manage multiple projects simultaneously.

Benefits and Compensation:

  • $90,000 - $115,000 per year, depending on location and experience.
  • 25 days of paid holiday time, plus 4 flexible bank holidays.
  • 10% company pension plan.
  • Annual bonus scheme.
  • A host of flexible benefits and discounts.

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