Senior Customer Data Analyst
8 hours ago
We are seeking a Senior Customer Insight Analyst to join our team in EMEA/APAC.
In this role, you will work closely with cross-functional teams to deliver insights that improve customer retention and elevate customer lifetime value.
About the Role:
- Collect, analyze, and interpret customer data to uncover patterns and trends.
- Lead initiatives that proactively address customer challenges and identify growth opportunities.
Your Skills and Qualifications:
- 5+ years of hands-on data analysis experience.
- Proficient in data visualization tools like Google Data Studio, Tableau, and PowerBI.
- Strong SQL skills, particularly with relational databases.
- Experience with CRM programs, customer segmentation, and lifecycle analysis.
- Organized, with the ability to manage multiple projects simultaneously.
Benefits and Compensation:
- $90,000 - $115,000 per year, depending on location and experience.
- 25 days of paid holiday time, plus 4 flexible bank holidays.
- 10% company pension plan.
- Annual bonus scheme.
- A host of flexible benefits and discounts.
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