Customer Care Officer
6 months ago
Title: Customer Care Job Description: Are you passionate about providing top-notch customer service? Join our team as a Customer Care Officer. Responsibilities: - Engage with customers in a friendly and professional manner, promptly addressing their inquiries, concerns, and feedback.
- Provide personalized assistance and guidance to customers, helping them navigate our products/services and resolve any issues they encounter.
- Demonstrate empathy and patience when handling challenging situations, turning negative experiences into positive outcomes.
- Collaborate with team members and other departments to escalate and resolve complex customer issues efficiently.
- Continuously strive to exceed customer expectations by going above and beyond to deliver WOW-worthy service.
- Keep detailed records of customer interactions and feedback, identifying trends and opportunities for improvement. Skills and Abilities: - Exceptional communication skills in English, both verbal and written, with a knack for building rapport and connecting with customers.
- Strong problem-solving abilities and the ability to think on your feet in high-pressure situations.
- Empathy and compassion towards customers, coupled with a genuine desire to help and serve others.
- Adaptability and resilience to thrive in a dynamic, ever-changing environment. - Attention to detail and accuracy, ensuring every customer interaction is handled with care and precision.
- Tech-savviness, with the ability to quickly learn and navigate various software systems and tools.
**Salary**: £11.00 per hour
Reference ID: Customer Care
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Customer Care Officer
6 months ago
Manchester, United Kingdom Eco Assets Manager Full timeTitle: Customer Care Representative **Job Description**: We are currently seeking a dedicated and empathetic Customer Care Representative to join our team. In this role, you will be responsible for providing exceptional customer service and support to our valued clients. **Responsibilities**: - Provide accurate product information, pricing details, and...
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Commercial Sales Representative
1 month ago
Manchester, United Kingdom Customer Care Co Full timeJob Title: Commercial Sales ConsultantWe are seeking a highly motivated and experienced Commercial Sales Consultant to join our team at Customer Care Co. As a Commercial Sales Consultant, you will be responsible for identifying new business opportunities and building lasting relationships with existing customers in the light commercial vehicle market.Key...
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Commercial Sales Representative
1 month ago
Manchester, United Kingdom Customer Care Co Full timeJob Title: Commercial Sales ConsultantWe are seeking a highly motivated and experienced Commercial Sales Consultant to join our team at Customer Care Co. As a Commercial Sales Consultant, you will be responsible for identifying new business opportunities and building lasting relationships with existing customers in the light commercial vehicle market.Key...
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Native Speaker Customer Care Officer
5 months ago
Manchester, United Kingdom Eco Assets Manager Full time**Job Title: Native Speaker Customer Care Officer** **Job Type**: Contract **Company Overview**: Join our dynamic team as a Native Speaker Customer Care Officer in Stockport, Manchester. We are a forward-thinking company committed to delivering exceptional customer experiences. If you're passionate about customer service and fluent in a native language, we...
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Customer Care Advisor
5 months ago
Manchester, United Kingdom Amplifon Group Full time**What you will be doing**You will be working in our UK Head Office communicating with customers and internal stakeholders to resolve a multitude of queries.**Key responsibility** - Undertake Customer Care Team operations and ensure effective management of: - Refund process. - Customer Complaint Resolution. - Customer Review platforms and webmail. - Voucher...
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Commercial Sales Representative
4 weeks ago
Manchester, United Kingdom Customer Care Co Full timeJob Title: Commercial Sales ConsultantWe are seeking a highly motivated and experienced Commercial Sales Consultant to join our team at eStar Truck and Van Ltd. As a key member of our Van Sales team, you will be responsible for identifying new business opportunities and building lasting relationships with our customers in the Manchester and Liverpool...
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Health and Social Care Screening Officer
5 months ago
Manchester, United Kingdom Northern Care Alliance NHS Foundation Trust Full timeA permanent 37.5 hour opportunity for a Screening Officer has become available within the Adult Health & Social Care Contact Team, supporting the various integrated health and social care teams across the City. This includes adult social care, occupational therapy, Single Entry Point for Intermediate Care and District Nursing services. This opportunity has...
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Health and Social Care Screening Officer
6 months ago
Manchester, United Kingdom Northern Care Alliance NHS Foundation Trust Full timeA permanent full time opportunity for a Screening Officer has become available within the Adult Health & Social Care Contact Team, supporting the various integrated health and social care teams across the City. This includes adult social care, occupational therapy, Single Entry Point for Intermediate Care and District Nursing services. This opportunity has...
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Manchester, United Kingdom Customer Care Co Full timeJob Title: Results-Driven Light Commercial Vehicle Sales SpecialistAbout the Role:We are seeking a highly motivated and results-driven individual to join our team as a Light Commercial Vehicle Sales Specialist. In this role, you will be responsible for identifying new business opportunities, building strong relationships with customers, and achieving sales...
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Customer Care Representative
6 months ago
Manchester, United Kingdom Azenta Full timeThe Customer Care / Sales Order Representative will have direct interaction with external as well as internal customers on a daily basis. All work is done in compliance with department Standard Operating Procedures, order entry procedures and Sarbanes-Oxley. **What you will be doing** - Reviews, enters and books orders according to order entry policies and...
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Donor Care Officer
5 months ago
Manchester, United Kingdom READ Foundation Full time**Job Description & Person Specification** **Donor Care Officer** **Salary**:Competitive £10.50 per hour **Contract**:Casual/Part-Time **Hours**:Ad-hoc (8 - 40 hours a week) **Location**:Manchester M14 **Reports to**:Donor Care Manager / Donor Care Team Leader **Closing Date**:Continue **Are you a dynamic communicator with exceptional people skills?...
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Customer Care Advisor
6 months ago
Manchester, United Kingdom Club L London Full time**About us** Club L London are the next-generation online retailer refining accessible luxury for forward-thinking women worldwide. Delivering timeless and trend-oriented styles in sizes 4-20 for every life moment, we design proudly in-house in the UK; with premium quality, exceptional fit and affordable style at the forefront. Collaboration, communication...
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Customer Care Representative
6 months ago
Manchester, United Kingdom Azenta Full timeReviews, enters and books orders according to order entry policies and procedures; proactively follows-up with customers to resolve order entry issues and escalate when necessary. - Monitor order hold reports and take action based on need; understand importance of revenue recognition in relation to order booking/entry. - Shipment scheduling according to...
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Customer Care Representative
6 months ago
Manchester, United Kingdom GENEWIZ Full timeThe Customer Care / Sales Order Representative will have direct interaction with external as well as internal customers on a daily basis. All work is done in compliance with department Standard Operating Procedures, order entry procedures and Sarbanes-Oxley. What you will be doing Reviews, enters and books orders according to order entry policies and...
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IT Logistics Officer
6 months ago
Manchester, United Kingdom NHS Greater Manchester Integrated Care Full timeJOB PURPOSE The Logistics Officer is responsible for the operation of the IT warehouse and, as such, responsible for the processing of goods-in and goods-out, as well as organising the layout and storage of stock and non-stock items alike. Additionally, the Logistics Officer will assist the Asset Management Officers in administrative tasks relating to Asset...
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Donor Care Officer
4 weeks ago
Manchester, United Kingdom READ Foundation Full timeJob Title: Donor Care OfficerAbout the Role:The Donor Care Officer is a critical role within READ Foundation, responsible for driving both customer service excellence and income generation, ensuring the organisation's continued success and growth. This position serves as a central hub for engaging with donors, involving a range of responsibilities from...
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Donor Care Officer
4 weeks ago
Manchester, United Kingdom READ Foundation Full timeAbout the RoleWe are seeking a highly skilled and motivated Donor Care Officer to join our team at READ Foundation. As a key member of our Donor Care department, you will play a critical role in driving customer service excellence and income generation, ensuring the organisation's continued success and growth.Key ResponsibilitiesInitiate proactive outreach...
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Customer Liaison Officer
3 weeks ago
Manchester, United Kingdom Fortem Solutions Full timeThe RoleAt Fortem, we are seeking an experienced Customer Liaison Officer to play a pivotal part in our Oldham operations. This is a full-time role with travel across the Greater Manchester area, requiring the ability to collaborate closely with tenants and provide invaluable support to our Site Team. The ideal candidate will have a passion for enhancing...
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Care Worker
6 days ago
Manchester, United Kingdom Bluebird Care Full timeCare Assistant Role OverviewWe're seeking caring individuals to join our team as Care Assistants. As a Care Assistant, you'll play a vital role in providing high-quality care and support to our customers in their own homes. This is a fantastic opportunity to make a real difference in people's lives while developing your skills and experience in care.About...
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Care Professional
1 week ago
Manchester, United Kingdom Alcedo Care Full timeCommunity Care Assistant Job DescriptionWe are seeking a skilled Community Care Assistant to join our team at Alcedo Care. As a Community Care Assistant, you will provide high-quality care to our customers in the local community, ensuring their independence and well-being. Your responsibilities will include:Providing compassionate care, helping with daily...