Customer Experience Manager

Job ResponsibilitiesWe're seeking a Complaints & Customer Service Executive to join our Operational Excellence Development team. Your primary focus will be on providing top-notch customer service and resolving complaints efficiently.Deliver responsive and empathetic customer service via various channelsAnalyze and resolve complex customer complaints in a...

Are you a seasoned data analyst looking for a new challenge? Do you have a passion for delivering actionable insights that drive business growth? If so, we want to hear from you!We are seeking a senior insight analyst to join our Program Manager, EMEA/APAC team, where you will play a pivotal role in shaping our customer strategies and enhancing overall...

About UsWe are a team of passionate individuals who thrive on delivering exceptional customer experiences at Customer Labs.

We are seeking a Senior Customer Insight Analyst to join our team in EMEA/APAC.In this role, you will work closely with cross-functional teams to deliver insights that improve customer retention and elevate customer lifetime value.About the Role:Collect, analyze, and interpret customer data to uncover patterns and trends.Lead initiatives that proactively...

Our client are a fast growth business. They are now looking for a Customer Experience Manager to join the team. **Your role will involve**: - Creating a professional, customer-focused environment, driving continuous improvement and customer satisfaction by proactively engaging with customers and listening to customer feedback. - Lead the review of...

Title: Customer Care! Job Description: Are you passionate about providing top-notch customer service? Join our team as a Customer Care Officer. Responsibilities: - Engage with customers in a friendly and professional manner, promptly addressing their inquiries, concerns, and feedback. - Provide personalized assistance and guidance to customers, helping them...

**Europcar is looking for Customer Experience Managers** You've probably heard of Europcar. You probably think we just rent cars at the airport. We do so much more! Would you like to be part of the Europcar team? We are looking for a **Customer Experience Manager** at our Manchester Airportlocation. **Main purpose of the role**: As Customer Experience...

Customer Support Representative **Duties**: - Assist customers with inquiries, concerns, and issues in a professional and timely manner. - Perform data entry tasks accurately and efficiently. - Communicate effectively with English customers. - Analyze customer needs and provide appropriate solutions or recommendations. - Upsell products or services to...

Company Overview:CAVU is a global leader in the industry, driven by a passion for innovation and excellence. As a Senior Customer Insight Analyst, you will be part of a dynamic team that drives business growth through data-driven insights.Your primary responsibility will be to collect, analyze, and interpret data to uncover trends and patterns that shape our...

Customer Support Representative **Duties**: - Assist customers with inquiries, concerns, and issues in a professional and timely manner. - Perform data entry tasks accurately and efficiently. - Communicate effectively in both English and Spanish to assist bilingual customers. - Analyze customer needs and provide appropriate solutions or recommendations. -...

**Role**: Customer experience manager **Hybrid:Manchester City Centre, 2 days a week** **Salary**:£40k How should you interact with a customer? What is the best form of communication? What is the best way to run a department focused on the Voice of the customer? This e-commerce business is building a new department putting Voice of Customer at the...

Job Title: Customer Experience ManagerAbout the Role:As a Customer Experience Manager at Clayton Hotel Manchester Airport, you will be responsible for ensuring exceptional guest satisfaction and loyalty. Your key objective is to increase standing on TripAdvisor by encouraging satisfied guests to share their positive reviews.Key Responsibilities:- Proactively...

Title: Customer Care Representative **Job Description**: We are currently seeking a dedicated and empathetic Customer Care Representative to join our team. In this role, you will be responsible for providing exceptional customer service and support to our valued clients. **Responsibilities**: - Provide accurate product information, pricing details, and...

Job Description:A dynamic Customer Success Manager is sought after to lead our team of 4. This pivotal role drives customer satisfaction, retention, and growth by overseeing both pre-sales and post-sales activities. The successful candidate will ensure seamless customer experiences and maximize the value of our solutions.Key Responsibilities:Foster a...

We are recruiting for a Client Care Manager to join our team at The Portfolio Group, an award-winning HR Software provider based in Manchester.This exciting opportunity involves working with a fast-paced business that provides people solutions to over 50,000 clients worldwide.Key Responsibilities:Accountable for Delivering Outstanding Customer...

Customer service manager needed to join very reputable company in Manchester city centre. Your new company Hays are recruiting exclusively for a customer service manager, this role is based on the outskirts of Manchester is a permanent role for a luxurious business. Your new role What you'll need to succeed You will have previous customer service management...

IP Integration Overview:We create intelligent contact centre and IT solutions, prioritising customer experience and people development.Our breadth of knowledge encompasses top ICT vendors, enabling us to deliver award-winning solutions.Job Opportunity:We're seeking a skilled Customer Experience Manager to drive strong service delivery, build customer...

About the CompanyLullaBellz is an established fast-growing Hair eCommerce company with plans for continued accelerated growth within the UK and into international markets.The company is seeking a CRM and Marketing Manager to join their team and contribute to their success.Job DescriptionPlan and deliver CRM strategies to drive customer acquisition,...

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of...

Job OpportunityAt IP Integration, we're looking for a highly skilled Customer Experience Manager to lead our service delivery operations.Key Highlights:Opportunity to work in a dynamic and agile organisation.Flexible working arrangements, including remote work options.Ongoing training and development opportunities.Benefits package, including private health...