Customer Experience Manager

Job ResponsibilitiesWe're seeking a Complaints & Customer Service Executive to join our Operational Excellence Development team. Your primary focus will be on providing top-notch customer service and resolving complaints efficiently.Deliver responsive and empathetic customer service via various channelsAnalyze and resolve complex customer complaints in a...

Are you a seasoned data analyst looking for a new challenge? Do you have a passion for delivering actionable insights that drive business growth? If so, we want to hear from you!We are seeking a senior insight analyst to join our Program Manager, EMEA/APAC team, where you will play a pivotal role in shaping our customer strategies and enhancing overall...

About UsWe are a team of passionate individuals who thrive on delivering exceptional customer experiences at Customer Labs.

We are seeking a Senior Customer Insight Analyst to join our team in EMEA/APAC.In this role, you will work closely with cross-functional teams to deliver insights that improve customer retention and elevate customer lifetime value.About the Role:Collect, analyze, and interpret customer data to uncover patterns and trends.Lead initiatives that proactively...

Title: Customer Care! Job Description: Are you passionate about providing top-notch customer service? Join our team as a Customer Care Officer. Responsibilities: - Engage with customers in a friendly and professional manner, promptly addressing their inquiries, concerns, and feedback. - Provide personalized assistance and guidance to customers, helping them...

Customer Support Representative **Duties**: - Assist customers with inquiries, concerns, and issues in a professional and timely manner. - Perform data entry tasks accurately and efficiently. - Communicate effectively with English customers. - Analyze customer needs and provide appropriate solutions or recommendations. - Upsell products or services to...

Customer Support Representative **Duties**: - Assist customers with inquiries, concerns, and issues in a professional and timely manner. - Perform data entry tasks accurately and efficiently. - Communicate effectively in both English and Spanish to assist bilingual customers. - Analyze customer needs and provide appropriate solutions or recommendations. -...

Title: Customer Care Representative **Job Description**: We are currently seeking a dedicated and empathetic Customer Care Representative to join our team. In this role, you will be responsible for providing exceptional customer service and support to our valued clients. **Responsibilities**: - Provide accurate product information, pricing details, and...

About the Role:We are looking for a Customer Acquisition Specialist to join our team. As a key member of our sales team, you will be responsible for generating new business leads, building relationships with customers, and driving revenue growth.Key Responsibilities:• Generating new business leads through research, networking, and referrals• Building...

**Europcar is looking for Customer Experience Managers** You've probably heard of Europcar. You probably think we just rent cars at the airport. We do so much more! Would you like to be part of the Europcar team? We are looking for a **Customer Experience Manager** at our Manchester Airportlocation. **Main purpose of the role**: As Customer Experience...

**Role**: Customer experience manager **Hybrid:Manchester City Centre, 2 days a week** **Salary**:£40k How should you interact with a customer? What is the best form of communication? What is the best way to run a department focused on the Voice of the customer? This e-commerce business is building a new department putting Voice of Customer at the...

Job Title: Customer Experience ManagerAbout the Role:This is an exciting opportunity to join IP Integration as a Customer Experience Manager. The successful candidate will be responsible for developing, operating, and continually improving services for our customers. The role involves delivering and reporting on KPIs, SLAs, and other objectives during...

**Job Title: Native Speaker Customer Care Officer** **Job Type**: Contract **Company Overview**: Join our dynamic team as a Native Speaker Customer Care Officer in Stockport, Manchester. We are a forward-thinking company committed to delivering exceptional customer experiences. If you're passionate about customer service and fluent in a native language, we...

Job Title: Customer Experience ManagerAbout the Role:As a Customer Experience Manager at Clayton Hotel Manchester Airport, you will be responsible for ensuring exceptional guest satisfaction and loyalty. Your key objective is to increase standing on TripAdvisor by encouraging satisfied guests to share their positive reviews.Key Responsibilities:- Proactively...

Job Description:A dynamic Customer Success Manager is sought after to lead our team of 4. This pivotal role drives customer satisfaction, retention, and growth by overseeing both pre-sales and post-sales activities. The successful candidate will ensure seamless customer experiences and maximize the value of our solutions.Key Responsibilities:Foster a...

We are recruiting for a Client Care Manager to join our team at The Portfolio Group, an award-winning HR Software provider based in Manchester.This exciting opportunity involves working with a fast-paced business that provides people solutions to over 50,000 clients worldwide.Key Responsibilities:Accountable for Delivering Outstanding Customer...

Customer service manager needed to join very reputable company in Manchester city centre. Your new company Hays are recruiting exclusively for a customer service manager, this role is based on the outskirts of Manchester is a permanent role for a luxurious business. Your new role What you'll need to succeed You will have previous customer service management...

IP Integration Overview:We create intelligent contact centre and IT solutions, prioritising customer experience and people development.Our breadth of knowledge encompasses top ICT vendors, enabling us to deliver award-winning solutions.Job Opportunity:We're seeking a skilled Customer Experience Manager to drive strong service delivery, build customer...

Are you passionate about driving change, delivering exceptional customer experiences, and leading a high-performing team?We're seeking a Customer Experience Manager to work with Saint-Gobain Glassolutions , driving the development of our customer journey, enhancing digital tools, and leading our Customer Experience team.Glassolutions is part of Saint-Gobain...

Career Development OpportunityGryaab AB is a leading travel agency with over 470 branches in the UK. We are seeking an experienced Customer Experience Manager to join our successful teams and play a key role in delivering excellent customer service.Key Responsibilities:Developing and maintaining strong relationships with customers to ensure exceptional...