Customer Experience Data Specialist

23 hours ago


Manchester, United Kingdom Program Manager, EMEAAPAC Full time

Are you a seasoned data analyst looking for a new challenge? Do you have a passion for delivering actionable insights that drive business growth? If so, we want to hear from you

We are seeking a senior insight analyst to join our Program Manager, EMEA/APAC team, where you will play a pivotal role in shaping our customer strategies and enhancing overall customer experience. Your expertise in data analysis will help us uncover valuable insights that inform our marketing campaigns and drive business growth.

About the Role:

We are offering a highly competitive salary of $100,000 - $130,000 per annum, commensurate with your experience. Additionally, you will enjoy a range of benefits, including 25 days holiday, 10% company pension, annual bonus scheme, and flexible benefits & discounts.

About You:

  • A minimum of 5 years hands-on data analysis experience
  • Strong analytical skills, with the ability to collect, analyze, and interpret complex data sets
  • Proficient in data visualization tools like Google Data Studio, Tableau, and PowerBI
  • Experience with CRM programs, customer segmentation, and lifecycle analysis
  • Organized, with the ability to manage multiple projects simultaneously

  • Claims Specialist

    4 days ago


    Manchester, United Kingdom Customer Labs Full time

    OverviewWe're seeking highly skilled and detail-oriented professionals to join our team as Claims Specialists in Manchester. Our company, Customer Labs, is a market-leading insurance provider driven by data and innovation.


  • Manchester, United Kingdom Data Communications Company Full time

    We are Smart DCC Together we're building a greener tomorrow Connecting every home and business to a single, secure smart meter network is a huge undertaking. So you can imagine the scale - and variety - and opportunities for the people who'll help us do it. The role Head of Customer Experience Hybrid Working from one of 3 Hub Locations, London,...

  • Claims Specialist

    1 week ago


    Manchester, United Kingdom Customer Labs Full time

    Job Title: Claims SpecialistAbout the Role:We're seeking a highly skilled Claims Specialist to join our Claims Academy in Manchester. As a Claims Specialist, you'll be responsible for handling motor claims, ensuring fair and timely settlements for customers while adhering to our claim ownership philosophy.Key Responsibilities:- Undertake roles in line with...


  • Manchester, United Kingdom White Swan Data Full time

    Job Description: We currently have an exciting opportunity for a skilled Data Insights Specialist to join our operations team at White Swan Data. The successful candidate will be responsible for collecting, analyzing, and interpreting data from various sources.This role offers a challenging and rewarding career path, with opportunities for professional...


  • Manchester, United Kingdom she does data. Full time

    Transforming Data into InsightsWe're seeking a talented Power BI Engineer to join our team at she does data. in the rapidly growing consultancy, transforming the data and analytics space. This role offers more than just a job - it's an opportunity to work with a consultancy disrupting the industry with bespoke solutions, empowering businesses to unlock their...


  • Manchester, United Kingdom Hologic, Inc. Full time

    Customer Data Quality Specialist  Role location: Manchester, UK / Hybrid and Remote working options can be considered At Hologic we are passionate about women’s health, committed to delivering best-in-class products, determined to improve and save lives. If you are prepared to push boundaries, drive change and collaborate with the world’s...


  • Manchester, United Kingdom Data Privacy Full time

    About UsWe are First Central Insurance & Technology Group, a market-leading insurance company driven by innovation and data expertise. Our technology and data teams work together to deliver cutting-edge solutions that drive business success.Job DescriptionWe are seeking a skilled Data Business Analyst to join our team. The successful candidate will be...


  • Manchester, United Kingdom SWAY Hair Extensions Full time

    About the RoleThe Customer Experience Specialist will be responsible for delivering exceptional customer service by resolving customer inquiries and orders, identifying customer needs, and providing a consistently high-quality experience.This role is crucial in achieving maximum profitability and growth in line with our business strategy and goals.


  • Manchester, United Kingdom Octopus Energy Full time

    Salary: £24,300 per annumJob DescriptionWe're looking for an Energy Solutions Specialist to join our Operations team in Central Manchester. You'll be responsible for providing exceptional customer service to our clients, resolving their queries and engaging with other suppliers when necessary.As a key member of our team, you'll play a vital role in helping...


  • Manchester, United Kingdom BEAUTY BAY Full time

    Deliver Exceptional Customer Experiences  We are seeking an experienced CRM specialist to join our team as a Customer Experience Coordinator. The ideal candidate will have a proven track record in developing and executing effective CRM communications that drive customer engagement and retention.  Drive customer loyalty and revenue...


  • Manchester, United Kingdom she does data. Full time

    About MiraiMirai is a rapidly growing, innovative consultancy that's transforming the data and analytics space. We combine cutting-edge technology with a strong sense of purpose to deliver bespoke solutions that empower businesses to unlock the full potential of their data.Job Title: Power BI EngineerThis is more than just a job. It's an opportunity to work...


  • Manchester, United Kingdom Data Communications Company Full time

    We are Smart DCC Together we're building a greener tomorrow Connecting every home and business to a single, secure smart meter network is a huge undertaking. So you can imagine the scale - and variety - and opportunities for the people who'll help us do it. The role CUSTOMER TESTING SPECIALIST PERMANENT ROLE WITH SMART DCC Based in Manchester or...


  • Manchester, United Kingdom THG Full time

    Job DescriptionWe are seeking a talented Customer Experience Specialist to join our team at THG. In this role, you will be the first point of contact for our customers, handling account and billing queries for THG Hosting brands.About UsTHG is a global technology group that specialises in taking brands direct to consumers. We handle everything in-house, from...


  • Manchester, United Kingdom NEXT Full time

    At Victoria's Secret, we're looking for a talented Customer Experience Specialist to join our team. As a key member of our sales floor team, you'll be responsible for delivering exceptional customer service and ensuring that every customer leaves the store feeling satisfied with their purchase.Salary: £20,000 - £25,000 per annum, depending on...


  • Manchester, Manchester, United Kingdom beBee Professionals Full time £22,000 - £28,000

    beBee Professionals is seeking a Customer Experience Specialist to deliver exceptional customer service and support in Manchester, UK.Key Responsibilities:Respond to customer inquiries via phone, email, and chat.Provide accurate product and service information to customers.Resolve customer issues efficiently and escalate when necessary.Process customer...


  • Manchester, United Kingdom BEAUTY BAY Full time

    Job DescriptionThe Customer Experience Coordinator plays a vital role in driving customer engagement and retention by delivering our multi-channel CRM program across App, Email, and other touchpoints.The key to success lies in planning and executing effective communications for customer retention, revenue growth, and engagement maximization. This involves...


  • Manchester, United Kingdom PHMG Full time

    Key ResponsibilitiesAs a Customer Experience Specialist, you will be responsible for creating technical client presentations regarding cloud telephony platform capabilities, illustrating all routes of calls within the system and consulting and providing technical assistance to account management teams.You will also be required to troubleshoot and highlight...


  • Manchester, United Kingdom CarFinance 247 Full time

    We are looking for a Customer Experience Specialist to join our Customer Care Team at Car Finance 247. As a key member of our team, you will be responsible for resolving customer complaints in a timely and professional manner. You will own non-regulated and/or regulated complaint cases, ensuring that customers receive a high level of service and complaints...


  • Manchester, United Kingdom European Tech Recruit Full time

    About European Tech RecruitWe're a specialist construction cost engineering practice with expertise in civil engineering and infrastructure looking for a seasoned professional to lead our team in Manchester.As a leading recruitment agency, we're seeking a dynamic and experienced Candidate to drive customer satisfaction, retention, and growth. The ideal...


  • Manchester, United Kingdom Xero Full time

    Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of...