Customer Experience Specialist
3 weeks ago
As a Customer Experience Specialist, you will be responsible for creating technical client presentations regarding cloud telephony platform capabilities, illustrating all routes of calls within the system and consulting and providing technical assistance to account management teams.
You will also be required to troubleshoot and highlight areas of improvement to existing telephony configurations, restructure and reconfiguration of Cloud Telephony systems and speak with clients about telephony system capabilities.
The ideal candidate will have experience in multi-project management, configuration and implementation of audio onto cloud-based phone systems and excellent communication and administrative skills.
We offer a competitive salary of £34,000 OTE, making this an excellent opportunity for anyone looking to develop their skills in cloud telephony and customer experience.
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Customer Experience Advocate
2 weeks ago
Manchester, United Kingdom Customer Labs Full timeJob ResponsibilitiesWe're seeking a Complaints & Customer Service Executive to join our Operational Excellence Development team. Your primary focus will be on providing top-notch customer service and resolving complaints efficiently.Deliver responsive and empathetic customer service via various channelsAnalyze and resolve complex customer complaints in a...
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Claims Specialist
1 week ago
Manchester, United Kingdom Customer Labs Full timeAbout the RoleWe are seeking a skilled Claims Specialist to join our Customer & Operations team in Manchester. As a Claims Specialist, you will handle motor claims across various heads of damage, ensuring fair and timely settlements for customers while adhering to our claim ownership philosophy.You will be responsible for continuously improving processes,...
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Insurance Claims Specialist
2 weeks ago
Manchester, United Kingdom Customer Labs Full timeClaims Specialist OpportunityWe are seeking a skilled Insurance Claims Specialist to join our team at Customer Labs in Manchester, UK. This is a fantastic opportunity to work in a dynamic and innovative environment, handling a variety of motor claims and ensuring fair and timely settlements for customers.The ideal candidate will have strong expertise in...
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Customer Experience Specialist
4 weeks ago
Manchester, United Kingdom SWAY Hair Extensions Full timeAbout the RoleThe Customer Experience Specialist will be responsible for delivering exceptional customer service by resolving customer inquiries and orders, identifying customer needs, and providing a consistently high-quality experience.This role is crucial in achieving maximum profitability and growth in line with our business strategy and goals.
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Claims Specialist
3 weeks ago
Manchester, United Kingdom Customer Labs Full timeOverviewWe're seeking highly skilled and detail-oriented professionals to join our team as Claims Specialists in Manchester. Our company, Customer Labs, is a market-leading insurance provider driven by data and innovation.
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Claims Specialist
4 weeks ago
Manchester, United Kingdom Customer Labs Full timeJob Title: Claims SpecialistAbout the Role:We're seeking a highly skilled Claims Specialist to join our Claims Academy in Manchester. As a Claims Specialist, you'll be responsible for handling motor claims, ensuring fair and timely settlements for customers while adhering to our claim ownership philosophy.Key Responsibilities:- Undertake roles in line with...
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Customer Experience Specialist
3 months ago
Manchester, Manchester, United Kingdom beBee Professionals Full time £22,000 - £28,000beBee Professionals is seeking a Customer Experience Specialist to deliver exceptional customer service and support in Manchester, UK.Key Responsibilities:Respond to customer inquiries via phone, email, and chat.Provide accurate product and service information to customers.Resolve customer issues efficiently and escalate when necessary.Process customer...
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Customer Experience Specialist
2 weeks ago
Manchester, United Kingdom Oliver Bonas Limited Full timeWe are seeking a Customer Experience Specialist to join our team at Oliver Bonas Limited. In this role, you will be responsible for delivering exceptional customer experiences and helping the team achieve high standards.About the RoleThe successful candidate will work as part of our store management team, contributing to the store's sales growth through...
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Customer Service Ambassador
2 weeks ago
Manchester, United Kingdom Customer Labs Full timeAbout UsWe are a team of passionate individuals who thrive on delivering exceptional customer experiences at Customer Labs.
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Customer Experience Specialist
7 months ago
Manchester, United Kingdom Xero Full timeXero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of...
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Customer Solutions Specialist
2 weeks ago
Manchester, United Kingdom Hays Specialist Recruitment Limited Full timeCustomer Solutions Specialist - Up to £22,000 - Permanent - Chadderton Your new company Hays are recruiting for Permanent Customer Solutions Specialist. This role is based in Chadderton, Manchester and are immediate starting. Your new role Booking of jobs into BM which have been received to the fulfilment mailbox and customer portals ensuring SLA adherence....
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Customer Experience Manager
2 weeks ago
Manchester, United Kingdom Hays Specialist Recruitment Limited Full timeCustomer service manager needed to join very reputable company in Manchester city centre. Your new company Hays are recruiting exclusively for a customer service manager, this role is based on the outskirts of Manchester is a permanent role for a luxurious business. Your new role What you'll need to succeed You will have previous customer service management...
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Customer Experience Specialist
3 weeks ago
Manchester, United Kingdom Hollywood Bowl Full timeJob SummaryWe are seeking a highly motivated and enthusiastic Customer Experience Specialist to join our team at Hollywood Bowl Group. As a key member of our centre team, you will be responsible for delivering exceptional customer service and creating memorable experiences for our guests.The ideal candidate will have a passion for providing outstanding...
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Customer Experience Inventory Specialist
2 weeks ago
Manchester, United Kingdom Internet Fusion Full time**We're Hiring! **Customer Experience Inventory Specialist (includes some weekends)** **Who are we?** We’re the biggest e-commerce group that you’ve probably never heard of, yet you’re sure to know about our sites. We’ve been experiencing rapid growth and working hard behind the scenes to firmly make our mark as an environmentally conscious...
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Banking Customer Experience Specialist
3 weeks ago
Manchester, United Kingdom NatWest Full timeNatWest is seeking a talented Banking Customer Experience Specialist to enhance the overall banking experience for our Premier clients. As a key member of our team, you will be responsible for understanding customer needs and preferences, and developing strategies to meet those needs.The ideal candidate will have a deep understanding of financial services...
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Customer Experience Specialist
7 months ago
Manchester, United Kingdom Xero Full timeXero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of...
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Technical Support Specialist
1 week ago
Manchester, United Kingdom Cento Full timeTechnical Support Specialist Manchester£40,000 + Car/Car allowanceJoin a leading company as a Technical Support Specialist, delivering expert solutions in electronic security and access controlPurpose of the Role: As a Technical Support Specialist, you will play a pivotal role in delivering high-quality, proactive support to customers, both remotely and...
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Senior Customer Experience Specialist
4 weeks ago
Manchester, United Kingdom European Tech Recruit Full timeAbout European Tech RecruitWe're a specialist construction cost engineering practice with expertise in civil engineering and infrastructure looking for a seasoned professional to lead our team in Manchester.As a leading recruitment agency, we're seeking a dynamic and experienced Candidate to drive customer satisfaction, retention, and growth. The ideal...
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Customer Experience Coordinator
3 weeks ago
Manchester, United Kingdom BEAUTY BAY Full timeDeliver Exceptional Customer Experiences We are seeking an experienced CRM specialist to join our team as a Customer Experience Coordinator. The ideal candidate will have a proven track record in developing and executing effective CRM communications that drive customer engagement and retention. Drive customer loyalty and revenue...
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Customer Experience Specialist
4 weeks ago
Manchester, United Kingdom Arnold Clark Group Full timeCustomer Service ExecutiveWe are seeking an exceptional Customer Service Executive to join our team at Arnold Clark Group in Manchester. The role involves creating an outstanding customer experience by providing expert knowledge of our products and delivering exceptional customer service.About the Role:This is a full-time position with a five-day working...