Customer Service Professional

1 day ago


Greater Manchester, United Kingdom Gibson Hollyhomes Full time

At Gibson Hollyhomes, we are seeking a skilled Customer Service Professional to join our team. As a key member of our service delivery team, you will play a vital role in ensuring exceptional customer satisfaction.

Job Description:

Key Responsibilities include:

  • Raising work orders and verifying reservations for accuracy
  • Managing customer-related calls to enhance satisfaction levels
  • FOLLOWING UP on the re-bill process and obtaining Purchase Orders from customers
  • CONDUCTING maintenance checks and CHALLENGING costs with vendors and suppliers
  • Reporting and analyzing customer data within agreed timelines
  • Responding promptly to customer requests
  • Scheduling service events and updating business applications

Required Skills and Experience:

  • Relevant experience in an administrative capacity
  • Proficiency in Microsoft Office applications
  • Effective communication skills
  • Strong time management and organizational abilities
  • A positive and friendly approach to customers

We estimate the salary for this position to be approximately £30,000 - £40,000 per annum, depending on location and experience.



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