European Operations Team Leader

4 weeks ago

Gloucester, Gloucestershire, United Kingdom Challenge - TRG Recruitment Limited Full time
European Operations Team Leader

Are you a seasoned logistics professional looking for a new challenge? We have an exciting opportunity for a European Operations Team Leader to join our team at Challenge - TRG Recruitment Limited.

Job Summary:

We are seeking a highly motivated and experienced European Operations Team Leader to lead our European Operations department. As a key member of our team, you will be responsible for overseeing the day-to-day operations of the department, ensuring efficient and effective service delivery to our customers.

Key Responsibilities:

  • Lead a small team of operational staff to oversee the efficient running of the European Operations department
  • Oversee all aspects of freight operations, including cargo booking, routing, tracking, documentation, Customs clearance, and compliance with industry regulations
  • Plan weekly export trailers efficiently to maximise trailer payloads
  • Develop key service relationships with customers, colleagues, and overseas agents to provide efficient and effective service
  • Ensure good internal communication between key departments, Customs, Transport, Warehouse to ensure efficient loading & transport of customer goods
  • Resolving and managing customer/agent queries courteously and efficiently
  • Adding charges and accruals to shipments
  • Arranging all risks insurance for high value/client sensitive shipments
  • Working with the team to align and streamline internal processes
  • Deputise for the Branch Manager as and when required

Requirements:

  • Experience of working in a freight forwarding/logistics role, particularly European road freight (essential)
  • Experience of working in a supervisory role (desirable)
  • Ability to load/plan/route export trailers for cost-effective groupage trailer planning with experience in using weights, volumes, and loading metres (desirable)
  • Strong customer service skills
  • Commercially aware
  • Clear and confident communicator
  • Analytical & accurate, with excellent attention to detail
  • Assertive
  • Computer literate and able to learn how to use new systems effectively
  • Ability to work collaboratively as a team player
  • Confident using Microsoft packages such as Word, Excel, PowerPoint
  • Good attention to detail when handling data
  • Ability to manage time effectively and priorities workload

What We Offer:

  • 25 days annual leave plus 8 bank holidays
  • BHN Discount Platform
  • Employee Assistance Program
  • Contributory Pension Scheme
  • Discounted Gym Membership
  • Pay Day Treat Days
  • Learning Management System
  • Mental Health Forum & First Aiders

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and experienced logistics professional looking for a new challenge, please apply today

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