European Operations Team Leader

7 days ago

Gloucester, Gloucestershire, United Kingdom Adecco Full time
About the Role:

As the European Operations Team Leader at Adecco, you will be responsible for leading a small team of operational staff, ensuring the efficient running of the European Operations department on a day-to-day basis. Your key responsibilities will include overseeing all aspects of freight operations, planning weekly export trailers, developing key service relationships, and ensuring good internal communication between key departments.

Key Responsibilities:

• Oversee all aspects of freight operations, including cargo booking, routing, tracking, documentation, Customs clearance, and compliance with industry regulations
• Plan weekly export trailers efficiently to maximise trailer payloads
• Develop key service relationships with customers, colleagues, and overseas agents to provide efficient and effective service
• Ensure good internal communication between key departments to ensure efficient loading and transport of customer goods
• Resolve and manage customer/agent queries courteously and efficiently

Requirements:

To be successful in this role, you should possess the following:

• Experience of working in a freight forwarding/logistics role, particularly European road freight
• Strong customer service skills
• Commercial awareness
• Clear and confident communication
• Analytical & accurate, with excellent attention to detail
• Assertiveness
• Computer literacy and the ability to learn how to use new systems effectively
• Ability to work collaboratively as a team player
• Confident using Microsoft packages such as Word, Excel, PowerPoint
• Good attention to detail when handling data
• Ability to manage time effectively and prioritise workload

What We Offer:

Adecco offers a range of benefits and perks, including 25 days annual leave plus 8 bank holidays, Auto Enrolment Pension Scheme, and extensive learning opportunities. If you are a motivated and experienced European Operations Team Leader looking for a new challenge, please apply now.

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