European Freight Operations Team Leader

4 weeks ago


Gloucester, Gloucestershire, United Kingdom Challenge-trg Recruitment Full time
European Freight Operations Team Leader

This is an exciting opportunity to lead a small team and oversee the efficient running of the European Operations department on a day-to-day basis. As a key member of the Freight Operations team, you will be responsible for leading a team of operational staff to ensure the smooth operation of freight services.

Key Responsibilities:
• Lead a small team of operational staff to oversee the efficient running of the European Operations department
• Oversee all aspects of freight operations, including cargo booking, routing, tracking, documentation, Customs clearance and compliance with industry regulations
• Plan weekly export trailers efficiently to maximise trailer payloads
• Develop key service relationships with customers, colleagues and overseas agents to provide efficient and effective service
• Ensure good internal communication between key departments, Customs, Transport, Warehouse to ensure efficient loading & transport of customer goods
• Resolving and managing customer/agent queries courteously and efficiently
• Adding charges and accruals to shipments
• Arranging all risks insurance for high value/client sensitive shipments
• Working with the team to align and streamline internal processes
• Deputise for the Branch Manager as required

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