Senior Logistics Coordinator
1 month ago
European Freight Forwarding Role
Location: Gloucester
Working Hours: Monday to Friday hrs
This is an exciting opportunity to lead a team of operational staff in the European Operations department, overseeing the efficient running of daily operations.
Key Responsibilities:
- Lead a team to manage all aspects of freight operations, including cargo booking, routing, tracking, documentation, Customs clearance, and compliance with industry regulations.
- Plan weekly export trailers efficiently to maximise trailer payloads.
- Develop key service relationships with customers, colleagues, and overseas agents to provide efficient and effective service.
- Ensure good internal communication between key departments (Customs, Transport, Warehouse) to ensure efficient loading & transport of customer goods.
- Resolve and manage customer/agent queries courteously and efficiently.
- Add charges and accruals to shipments.
- Arrange all risks insurance for high value/client sensitive shipments.
- Work with the team to align and streamline internal processes.
- Deputise for the Branch Manager as and when required.
- Experience of working in a freight forwarding/logistics role, particularly European road freight (essential).
- Experience of working in a supervisory role (desirable).
- Ability to load/plan/route export trailers for cost-effective groupage trailer planning with experience in using weights, volumes, and loading metres (desirable).
- Strong customer service skills.
- Commercially aware.
- Clear and confident communicator.
- Analytical & accurate, with excellent attention to detail.
- Assertive.
- Computer literate and able to learn how to use new systems effectively.
- Ability to work collaboratively as a team player.
- Confident using Microsoft packages such as Word, Excel, PowerPoint.
- Good attention to detail when handling data.
- Ability to manage time effectively and prioritise workload.
This is a great opportunity for the right individual to join an award-winning and growing company, who genuinely care about their employees.
This company is a 'Great Place to Work' - here are just some of our benefits:
- 25 days annual leave plus 8 bank holidays.
- BHN Discount Platform.
- Employee Assistance Program.
- Contributory Pension Scheme.
- Discounted Gym Membership.
- Pay Day Treat Days.
- Learning Management System.
- Mental Health Forum & First Aiders.
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