Senior Logistics Coordinator

1 month ago


Gloucester, Gloucestershire, United Kingdom Challenge-trg Recruitment Full time

European Freight Forwarding Role

Location: Gloucester

Working Hours: Monday to Friday hrs

This is an exciting opportunity to lead a team of operational staff in the European Operations department, overseeing the efficient running of daily operations.

Key Responsibilities:

  1. Lead a team to manage all aspects of freight operations, including cargo booking, routing, tracking, documentation, Customs clearance, and compliance with industry regulations.
  2. Plan weekly export trailers efficiently to maximise trailer payloads.
  3. Develop key service relationships with customers, colleagues, and overseas agents to provide efficient and effective service.
  4. Ensure good internal communication between key departments (Customs, Transport, Warehouse) to ensure efficient loading & transport of customer goods.
  5. Resolve and manage customer/agent queries courteously and efficiently.
  6. Add charges and accruals to shipments.
  7. Arrange all risks insurance for high value/client sensitive shipments.
  8. Work with the team to align and streamline internal processes.
  9. Deputise for the Branch Manager as and when required.
Required Skills & Experience:
  1. Experience of working in a freight forwarding/logistics role, particularly European road freight (essential).
  2. Experience of working in a supervisory role (desirable).
  3. Ability to load/plan/route export trailers for cost-effective groupage trailer planning with experience in using weights, volumes, and loading metres (desirable).
  4. Strong customer service skills.
  5. Commercially aware.
  6. Clear and confident communicator.
  7. Analytical & accurate, with excellent attention to detail.
  8. Assertive.
  9. Computer literate and able to learn how to use new systems effectively.
  10. Ability to work collaboratively as a team player.
  11. Confident using Microsoft packages such as Word, Excel, PowerPoint.
  12. Good attention to detail when handling data.
  13. Ability to manage time effectively and prioritise workload.
Other Information:
This is a great opportunity for the right individual to join an award-winning and growing company, who genuinely care about their employees.

This company is a 'Great Place to Work' - here are just some of our benefits:
  1. 25 days annual leave plus 8 bank holidays.
  2. BHN Discount Platform.
  3. Employee Assistance Program.
  4. Contributory Pension Scheme.
  5. Discounted Gym Membership.
  6. Pay Day Treat Days.
  7. Learning Management System.
  8. Mental Health Forum & First Aiders.

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