Technical Helpdesk Professional

3 weeks ago


Manchester, United Kingdom CV Library Full time

Job Overview

We are seeking a skilled Technical Helpdesk Professional to join our dynamic helpdesk team.

Responsibilities

  • Provide essential technical support to the squad, contributing to their success.
  • Maintain and update knowledge base articles to support the team.

Requirements

  1. Experience in the telecommunication industry.
  2. Strong skills in incident and problem management, change management, and release deployment management.
  3. Demonstrated ability to develop and master ITIL fundamentals and Agile methodologies.

What We Offer

  • Flexible working arrangements, including hybrid working model.
  • Opportunity to work with a high-performing team.

Salary Details

£200 - £250 per day, paid via umbrella company (IR35).



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