Hospitality Reservations Expert

2 weeks ago


Ballater, United Kingdom Reed Hospitality & Leisure Full time
Hospitality Reservations Role

We are seeking an experienced Assistant Reservations Manager to join our team at Reed Hospitality & Leisure in the Cairngorms National Park.

About the Position:
This role involves working closely with the Revenue & Reservations Manager and the Reservations Team to deliver exceptional service, exceed guest expectations and meet sales targets. Key responsibilities include:
• Managing room rates and inventory
• Updating rates in the GDS and Opera Cloud system
• Analyzing booking trends
• Supervising Reservationists
• Developing the Reservations team
• Enhancing revenue opportunities

About You:
To succeed in this role, you will need:
• Previous experience with Opera Cloud PMS
• Excellent written and spoken English
• Proven experience in luxury hospitality
• Strong communication and organizational skills
• Ability to work under pressure
• Passion for delivering exceptional experiences
• Ambition to excel in a fast-paced environment

What's in it for You?
A competitive salary range of £55,000 - £65,000 per annum, depending on experience, plus tips TRONC (£200-£300 pm)
30 days holiday
Free 1-3 months accommodation
Free 5* overnight annual guest experience
Enhanced pension scheme
Free food and drinks
Generous discounts
Life Assurance and health benefits
Employee Assistance Programme

This is a fantastic opportunity to develop your skills and advance your career in a dynamic team.

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