Luxury Hotel Reservations Lead

2 weeks ago


Ballater, United Kingdom Reed Hospitality & Leisure Full time
Luxury Hotel Reservations Opportunity

We are recruiting for an Assistant Reservations Manager to join our team at Reed Hospitality & Leisure in the Cairngorms National Park.

About the Job:
This role involves supporting the Revenue & Reservations Manager and the Reservations Team in delivering exceptional service, exceeding guest expectations and meeting sales targets. Key responsibilities include:
• Controlling room rates and inventory
• Loading rates into the GDS and Opera Cloud system
• Reporting on booking trends
• Supervising Reservationists
• Developing the Reservations team
• Maximizing revenue opportunities

About You:
To be successful in this role, you will need:
• Experience with Opera Cloud PMS
• Excellent English language skills
• Luxury hospitality experience
• Strong communication and organizational skills
• Ability to work under pressure
• Passion for delivering exceptional experiences
• Ambition to excel in a fast-paced environment

What's in it for You?
A competitive salary range of £55,000 - £65,000 per annum, depending on experience, plus tips TRONC (£200-£300 pm)
30 days holiday
Free 1-3 months accommodation
Free 5* overnight annual guest experience
Enhanced pension scheme
Free food and drinks
Generous discounts
Life Assurance and health benefits
Employee Assistance Programme

This is a great opportunity to develop your career in a dynamic team.

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