Luxury Hotel Reservations Professional

2 weeks ago


Ballater, Aberdeenshire, United Kingdom Reed Hospitality & Leisure Full time

Reed Hospitality & Leisure is seeking an experienced reservations professional to join our award-winning team at a luxurious hotel in Scotland.

About the Role: This role involves supporting the revenue and reservations manager and the reservations team to deliver exceptional service, meet sales targets, and manage rates and inventory control. Responsibilities include loading rates in the GDS and Opera cloud system, monitoring and reporting on booking trends, supervising Reservationists, and contributing to achieve Room Revenue and Overall Revenue targets.

  • This role requires excellent written and spoken English, as well as previous experience with Opera Cloud PMS and a luxury 5-star hospitality environment.
  • You will also need strong communication and organization skills, experience in training, coaching, and mentoring others, and the ability to work under pressure.

We offer a competitive salary of £50,000-£65,000 per annum, plus other benefits including 30 days holiday, free food and drinks while on shift, generous discounts across various properties, life assurance, and health benefits.



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