Reservations Team Lead for a 5-Star Hotel

2 weeks ago


Ballater, Aberdeenshire, United Kingdom Reed Hospitality & Leisure Full time

We're looking for a skilled Reservations Team Lead to join our team at Reed Hospitality & Leisure's luxurious hotel in the Cairngorms National Park.

About the Role:

  • This is an excellent opportunity to leverage your expertise in rate management, operational efficiency, trend analysis, team supervision, training, and development, as well as sales target achievement.

About You:

  • As a seasoned reservations professional, you'll have prior experience with Opera Cloud PMS, excellent language skills, and a strong background in luxury hospitality.
  • You'll be a natural leader, with excellent communication and organizational skills, able to motivate and develop your team members.
  • With a passion for delivering exceptional customer experiences, you'll thrive in a fast-paced environment where attention to detail and problem-solving skills are essential.

What We Offer:

  • A competitive salary range of £44,800 - £66,600 per year (based on a 12-month period, equivalent to £2,050 - £5,550 per month).
  • A comprehensive benefits package, including 30 days' annual leave, flexible working hours, and opportunities for professional growth and development.
  • A chance to work in a dynamic and supportive team environment, with access to world-class training and resources.


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